HVAC Lead Service Technician

Description

• Use advanced diagnostic tools to troubleshoot and identify HVAC system malfunctions.
• Educate homeowners on system care, energy-saving tips, and available service plans.
• Support teammates through knowledge sharing, mentoring, and collaboration on complex repairs.
• Follow all safety procedures, including the safe handling and disposal of refrigerants and hazardous materials.
• Maintain accurate and timely records of all service visits, including diagnostics, repairs performed, and parts used.
• Communicate clearly and professionally with customers to explain system issues, proposed repairs, and maintenance options.
• Work in environments involving dust, heat, noise, and tight spaces.
• Complete work orders, service tickets, and electronic documentation using mobile applications or standard forms.
• Test and evaluate system components to determine necessary repairs or replacements.
• Perform preventive maintenance tasks, including cleaning and replacing filters, inspecting coils, checking refrigerant levels, and lubricating fans and motors.
• Ensure all work complies with local, state, and federal codes and environmental regulations.
• Perform system upgrades or complete installations when necessary, following manufacturer specifications and code requirements.
• Conduct seasonal system tune-ups to ensure optimal performance and energy efficiency.
• Respond promptly to residential and light commercial service requests.
• Climb ladders, work in crawl spaces and attics, and handle outdoor conditions year-round.
• Repair or replace defective parts such as compressors, thermostats, motors, and valves.
• Coordinate with dispatchers and other technicians to optimize service routes and minimize downtime.

Requirements

• Proficient in using HVAC diagnostic tools and software.
• Strong understanding of electrical and mechanical components of HVAC systems.
• Minimum of 2 years’ experience servicing HVAC systems (residential and/or light commercial).
• Valid EPA Certification
• HVAC Tools required (Torches; Manifold Gauges; Multi-meter; Vacuum Pump; Hand Tools)
• Excellent communication and customer service skills.
• Must pass background check and drug screening.
• Valid Florida driver’s license with a 3-year clean driving record.
• High school diploma or GED required.
• Ability to work independently with minimal supervision.
• Minimum 3 years HVAC Service Tech experience.
• Ability to lift and carry up to 75 lbs.

Benefits

• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs
• Choice of Dental and Vision Coverage
• Competitive Pay
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Company Paid Time Off
• Company Paid Life Insurance
• Company 401K plan with Employer Contribution Match

Training + Development

Interview process

Visa Sponsorship

Security clearance