Job Code: Leasing Agent STX-215R

Description

The Leasing Agent is responsible for leasing apartments or commercial units by attracting, touring, and converting prospective tenants into residents. This role serves as the primary point of contact for prospects and residents, providing excellent customer service while supporting occupancy and revenue goals.

• Process rental applications, run background and credit checks, and prepare lease documents
• Follow up with prospects to maximize occupancy rates
• Assist with move-ins and move-outs, including unit inspections and key distribution
• Qualify prospects, explain leasing terms, and close leases
• Maintain accurate leasing records and update property management software
• Greet prospective tenants and respond to leasing inquiries in person, by phone, email, and online platforms
• Ensure the leasing office and model units are clean, organized, and welcoming
• Conduct property tours and present features, amenities, and benefits
• Handle resident questions, concerns, and service requests professionally
• Support marketing efforts such as online listings, signage, and community events
• Comply with Fair Housing laws and company policies at all times

Requirements

• Professional appearance and demeanor
• Ability to work weekends and flexible hours as needed
• Detail-oriented with strong organizational skills
• Previous leasing, sales, customer service, or real estate experience preferred
• High school diploma or equivalent required; college coursework in business, real estate, or hospitality preferred
• Office-based with frequent interaction with residents and prospects
• Ability to multitask in a fast-paced environment
• May require walking the property and touring units
• Customer focused mindset
• Problem-solving and conflict resolution skills
• Proficiency with property management software and Microsoft Office (or similar systems)
• Sales and negotiation abilities
• Strong communication, interpersonal, and sales skills

Benefits

• Benefits package may include health insurance, paid time off, and housing discounts
• Training and career growth opportunities
• Competitive hourly wage and/or commission structure

Training + Development

Interview process

Visa Sponsorship

Security clearance