Director of Data Quality

Description

• Lead root cause analysis for data quality issues and oversee data cleansing and remediation activities.
• Implement tools and processes to measure and monitor data quality across key business domains and value streams (customer, supplier, equipment, parts, service, finance, etc.).
• Ensure integration of data quality processes into data pipelines, analytics platforms, and ERP systems.
• Support post-go-live monitoring and continuous improvement of data quality in the ERP environment.
• Promote a culture of data ownership and accountability across business functions.
• Collaborate with business and IT teams to identify data quality issues, root causes, and solutions.
• Define controls for data entry, validation, and maintenance within ERP and other key systems.
• Serve as the point of contact for data quality issues and escalation within the organization.
• Partner with data owners, stewards, and business leaders to establish accountability for data quality.
• Develop dashboards and reporting for data quality KPIs and trends.
• Create or partner with Training to create learning materials and workshops.
• Train and mentor staff on best practices for data quality and governance.
• Facilitate data quality & governance councils and cross-functional working groups.
• Evaluate and implement data quality and governance tools (e.g. Azure Services for Data Quality and Governance, Data Governance in Snowflake etc.).
• Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Define and enforce data quality policies, standards, and metrics.
• Lead a team of data analysts who support the Data Quality Strategy and Governance activities.
• Develop and maintain a data quality framework aligned with corporate data governance and ERP program goals.
• Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Partner with IT security and compliance teams related to data protection and data loss protection practices.
• Design and execute change management strategies to drive adoption of data quality practices across the organization.
• Work safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Collaborate with ERP implementation and master data teams to ensure clean, validated, and standardized data migration.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Establish data cleansing and enrichment processes to improve accuracy and consistency.
• Develop and deliver communication plans that clearly articulate the data quality strategy (“why”, “what”, “how”).
• Conduct data audits, profiling, and validation to maintain data integrity.
• Implement data governance policies and ensure compliance with regulatory requirements (e.g., GDPR, HIPAA).
• Hire, develop, evaluate, and influence effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).

Requirements

• Knowledge of regulatory requirements and best practices for data compliance ( eg: FTC Safeguards Rule, State Privacy Laws, Data Breach Notification Laws etc.).
• Frequently works at fast pace with unscheduled interruptions.
• Ability to work cross-functionally and influence stakeholders at all levels.Experience leading change management initiatives through strategic communication delivery and tailored training programs.
• Experience with data catalog and quality tools (e.g., Azure Purview, Informatica, Collibra etc.).
• 8+ years of experience in data management, governance, or analytics roles, with at least 5 years in a leadership capacity.
• Understanding of data governance frameworks, data modeling, and data management tools.
• Strong attention to detail and commitment to continuous improvement.
• Project management experience and ability to manage multiple initiatives.
• Bachelor's degree in Business ,Information Systems, or related field Master's degree preferred.
• This role frequently communicates with others, must be able to exchange accurate information in these situations.
• Experience with ERP systems (Microsoft Dynamics, Epicor, etc.) and data management practices.
• Excellent analytical, problem-solving, and communication skills.
• Experience in designing and implementing data quality and governance frameworks aligned with broader organizational data strategy.
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

Benefits

• Up to 10% travel. May include overnight stays (conferences, HOLT site visits, etc.).

Training + Development

Interview process

Visa Sponsorship

Security clearance