Global Field Service & Commissioning Engineer (UK)

Description

• Customer technical liaison including conducting, System tests and Site tests before acceptance.
• On-site installation, commissioning, repair, modification and troubleshooting of all Trelleborg Marine Systems products.
• Training of customer technical representatives including managers, superintendents, maintenance engineers and operators.
• Training of new staff members as well as staff members who may visit the UK office from regional offices.
• Maintain and update Customer project files to a high standard after Customer visit.
• Assist, when necessary, in the development or upgrading of internal service/department procedures and documentation.
• Organisation of logistics and project preparation for Customer visits.
• Completion of pre-mobilization documentation; detailed Technical Customer Service Reports and other project documentation.
• In-house testing of Trelleborg Marine Systems products
• Responsible for Customer Factory Acceptance test and Site Acceptance tests.
• Helping customers to fault-find and rectify problems via telephone, remote access, email etc. and where required, to respond to the customer’s site to carry out emergency repairs. This will include ‘out-of-hours’ work.
• Discuss and recommend technical solutions with Customer and Project Manager.
• Routine Maintenance tasks e.g., Site Surveys, Technical Audits, System Health Checks, Spares Management, Obsolescence Reporting, System and software upgrades.
• It is required that the individual in this role will independently manage their tasks in accordance with the programme and quality requirements, ensuring that quality & health safety procedures are always adhered to.

Requirements

• Understanding of basics in analogue/digital design, power supplies and distribution annunciators, Networks/comms etc. and/or PLC/DCS software programming capabilities.
• Accurate updating of the install data base.
• Commercial awareness of project costs, time management and the associated control thereof.
• Ability to travel globally and be prepared to be travelling 70% of the time.
• Good written and verbal communication skills (English) and able to liaise with customers in territories, worldwide.
• Be able to lift/carry approx. 30 kg of equipment – reasonable adjustments can be made.
• Strong Customer-Facing Skills, Provide excellent Customer support directly via email/remote access/telephone.
• Previous experience in electronic engineering, preferably of service and commissioning engineering experience, ideally in the marine industry or Oil & Gas sector, but will consider candidates from utilities and similar heavy industry Sectors
• Capability to analyse and follow schematics and technical drawings in fault-finding to component level.
• Must have one of the following as minimum, HNC/HND/B.Sc./B.Eng in Electronic Engineering or equivalent proficiency.
• At least some demonstrable site-based experience in electronic/electrical/software (SCADA, PLC or DCS) control and/or safety systems maintenance, fault finding, repair, modification (including wiring and fitting/assembly), testing and commissioning.
• A current driving licence and current Passport. A DBS check may be required for this role to ensure there are no travel restrictions linked to visa applications.

Benefits

• Internal training will be provided on our products and systems

Training + Development

Interview process

Visa Sponsorship

Security clearance