Valet Captain

Description

• Help the management team to guide and supervise the other parking valets
• Always maintain a neat and orderly location, free of debris and trash, with clean windows void of unapproved company posters or decorative hangings.
• And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
• Issue receipts upon customer's exit, as applicable.
• Inspect each vehicle before taking possession and follow company’s standard valet operating procedures.
• Report any known accidents or violations of Company policy, safety hazards or any unusual occurrence to the local manager in a timely manner.
• Always maintain a neat and clean appearance in adherence to company standards.
• Park and retrieving guest vehicles in a safe and timely manner.
• Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with.
• Maintain a pleasant, friendly, and professional demeanor with all guests, co-workers, and clients.
• Provide the company’s standards of service with each customer including, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
• Ensure all vehicles and keys are organized and in appropriate areas.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Always cheerfully greet guests and sincerely thank them upon exit.
• Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager.
• Open all vehicle doors for guests. Assist with luggage when necessary. Open building doors for guests if applicable.
• Help the business by inspecting each vehicle before taking possession and following company guidelines.
• Park and retrieve customer vehicles in a safe and timely manner.
• Assist customers with directions, and other inquiries.
• Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
• Issue ticket to customer upon arrival.

Requirements

• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• You have a valid driver's license and have been driving for at least 2 years.
• Do you have a valid driver's license (at least 2 years)?
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs.
• Can you drive a manual (standard, stick-shift) transmission?
• Customer service 1 year
• Do you have any parking or supervisory experience?
• You are at least 18 years old.
• Ability to adapt to minimal to moderate noise levels
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Benefits

• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• Wellness is provided according to city or state mandates
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• ** Free parking while working at your assigned Propark location(s).
• Free Parking!**
• Valet parking 1 year+
• Flexible scheduling; paid Holidays and Wellness.

Training + Development

Interview process

Visa Sponsorship

Security clearance