Collections Specialist - Former Tenants at Richdale Apartments in Omaha, NE | Kablio
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Collections Specialist - Former Tenants
Richdale Apartments
A real estate company specializing in the development and management of residential properties.
Collect unpaid rent from former tenants and resolve account disputes.
4 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Omaha, NE
Onsite
Company Size
200 Employees
Service Specialisms
Property Development
Construction Services
Design
Project Management
Architecture
Consulting
Engineering
Sector Specialisms
Residential Apartments
Luxury Apartments
Multifamily Housing
Property Management
Real Estate
Role
Description
dispute review
customer service
collections
record keeping
payment negotiation
Review and research former resident account disputes, ensuring timely and accurate resolution
Provide exceptional customer service by addressing questions and concerns professionally and courteously
Achieve or exceed monthly collection goals
Maintain detailed and accurate records of all communications, account updates, and payments
Contact former residents to collect outstanding balances, establish payment plans, and negotiate settlements
Requirements
collections
communication
teamwork
problem solving
detail‑oriented
high school
Confident in making sound, independent decisions
Previous experience in collections, property management, or a related field (preferred)
Strong written and verbal communication skills
Demonstrate strong interpersonal skills and maintain a positive, professional demeanor in all verbal and written interactions
Ability to work effectively both independently and as part of a team
Note: This is an on-site position. Candidates must be located in the Omaha area
Strong research and problem-solving skills
Excellent attention to detail with a goal-oriented mindset
High school diploma or equivalent required
Benefits
Employee Assistance Program
Vision Insurance
Flexible Spending Account
401(k)/401(k) match
Health Insurance
Referral Program
College Savings Plan
Paid Time Off
Employee Discounts
Disability Insurance
Career growth opportunities
Dental Insurance
Life Insurance
Access to fitness centers and pools
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Creating quality residential communities.
Committed to excellence in developing and managing apartment complexes.
Known for expertise in property development, leasing, and management.
Creating vibrant living spaces in desirable locations with a focus on quality tenant experience.
Growing with sustainable development practices and innovative design approaches.
Developing projects such as multi-family apartment complexes and mixed-use developments in strategic metropolitan areas.
Fostering long-term community connections through meticulous attention to design and tenant experience.
Culture + Values
Commitment to excellence
Focus on customer satisfaction
Delivering quality living experiences
Dedicated to creating long-term value for investors and residents
Integrity and transparency in all operations
Respect for each individual’s contributions
Environment + Sustainability
2050
Net-Zero Target
Striving for net-zero carbon emissions by 2050.
Implementation of energy-efficient solutions in all properties
Use of sustainable materials in new developments
Regular environmental audits to track sustainability performance
Reducing water consumption through smart technologies
Incorporation of green building standards in new construction
Inclusion & Diversity
Fostering an inclusive workplace culture
Providing equal opportunities for career growth and development
Promoting diversity in hiring practices
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