Multisite Leasing Consultant - Watertown Square Apartments

Description

• Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.
• Completes all required training in a timely manner.
• Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.
• Assists residents regarding payment and account ledger inquiries.
• Accurately and efficiently prepares and assists with all leasing documents.
• Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.
• Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
• Represents the Company in a professional manner at all times.
• Promotes the communities based on the prospective resident's needs.
• Monitors community trends to prepare for future occupancy needs.
• Proactively manages the Tour Schedules.
• Communicates effectively with the service and office team, as well as residents.
• Inspects the community ready product and tour path daily.
• Promotes Equity Residential's brand.
• Supports the community's marketing efforts.
• Provides leadership and mentorship to Leasing Consultants.
• Verifies all scheduled move-in files are complete.
• Completes CRM tasks within the appropriate time frame.
• Assist with postings and notifications to the residents when assigned.

Requirements

• Employs effective selling techniques to close the sale.
• Sales and Customer Service experience is preferred.
• Knowledge of federal and state apartment housing laws
• College degree or coursework
• Availability to work a flexible schedule, including weekends
• Experience in leasing or property management
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Maintains market and community knowledge.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Maintains accurate and in-depth knowledge of all aspects of the community.
• Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
• Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
• High School diploma or equivalent.
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.

Benefits

• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Physical Wellbeing: Medical, dental, and vision care
• Community Wellbeing: Paid Community Service Hours
• Employees are eligible for overtime pay and performance incentives.
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation

Training + Development

Interview process

Visa Sponsorship

Security clearance