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Technician – Technical Support and After-Sales Service
volts energies
Technical Support Technician for solar and storage systems, handling customer service and warranties.
3d ago
Junior (1-3 years)
Full Time
Laval, Quebec, Canada
Office Full-Time
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
documentation
technical support
customer liaison
warranty tracking
solar troubleshooting
- Documenting each intervention in our internal system.
- Respond to technical inquiries and provide professional customer support.
- Communicating with customers and suppliers to ensure effective follow-up.
- Tracking warranty and service records (repairs, parts, returns).
- Diagnose and resolve issues related to solar energy and storage systems. (Victron Energy)
What you bring
renewable energy
communication
problem solving
electrical
autonomy
technical service
- Continuing education in the field of renewable energies.
- Excellent communication skills (French and English).
- Ability to methodically diagnose and resolve technical problems.
- Good understanding of electrical or electronic systems.
- Autonomy, rigor, and customer service skills.
- Experience in technical service, electricity, solar energy, or a related field.
- Collaborative and caring work environment, within a growing company.
- Competitive salary, based on experience and skills.
- Team events, recognition for work well done, and advancement opportunities.
- Access to a TEDY personal spending account, including telemedicine.
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Overview
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Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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