Provides purpose‑built student accommodation across the UK.
Lead a small facilities team delivering maintenance and customer service
13 days ago ago
£35,472 - £41,202
Intermediate (4-7 years), Junior (1-3 years)
Full Time
London, England, United Kingdom
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Investment
Property Development
Sector Specialisms
No specialisms available
Role
Description
compliance checks
team management
sustainability
facilities maintenance
building inspections
customer service
Ensure compliance checks are done correctly and on time
Take accountability for your team`s performance, actively participating in performance management conversations and personal development plans
Support the routine activities of your team, including delegating tasks and setting targets
Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so.
Support the Facilities Manager to build and develop a motivated, engaged, and high-performance team
Assist the facilities engineering team in keeping our properties in excellent condition.
Conduct regular building checks to make sure that our buildings are clean, safe, and secure.
Assume Facilities Team Member duties when the Facilities Manager is on shift
Take accountability for your team`s responsiveness in solving students€,, problems
You will be able to confidentially lead your team in the absence of the Facilities Manager to maintain exceptional customer service
Solve all sorts of basic maintenance issues with a can-do attitude - this could involve fixing doors, painting walls, cleaning the courtyard, or changing light bulbs.
Supporting the training and development of your team members to help them reach their potential
Provide general maintenance assistance throughout our student properties, such as taking deliveries, moving furniture, and maintaining the grounds.
Requirements
uk licence
maintenance
electrical
plumbing
time management
communication
Must have a full UK drivers license
You can delegate tasks fairly, bearing in mind your team`s strengths and weaknesses
You remain calm and focussed, even in difficult or pressurised situations
You are confident working both on your own or as part of the team.
You will have general knowledge or experience working within maintenance, e.g., minor electrical, decorating, plumbing, joinery work.
You are detail-orientated, nothing escapes your eye
You have great time management and organisational skills, with the ability to work to tight deadlines
You will communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture
You are able to manage the competing demands of compliance and delivering world-class experience for our students
Benefits
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
A discretionary annual bonus so you can share in the company`s success
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
basic criminal record check required; cost covered by unite students; employment conditional on satisfactory result.
Company
Overview
Founded 1991
Year Established
The company was established in 1991 as a leader in purpose-built student accommodation.
FTSE 100 Member
Stock Exchange Milestone
It transitioned from AIM to the London Stock Exchange and became a FTSE 100 constituent.
£299M Revenue
2024 Financial Performance
In 2024, the company achieved £299 million in revenue, with operating income of £168 million.
£1.5B Fund
Student Accommodation Funding
It operates one of Europe's largest student accommodation funds, valued at £1.5 billion.
Develops and manages hundreds of student halls, funding new builds and acquisitions.
Supports partnerships with top universities across 120+ UK properties.
Projects include high-rise towers, refurbished heritage buildings, and joint-venture schemes with universities like Newcastle.
Utilizes modular construction for off-site bedroom unit fabrication, enabling faster delivery and consistent quality.
Culture + Values
514 Scholarships
Accommodation Scholarships Awarded
Providing support for care leavers and estranged young people through accommodation scholarships.
“Doing what’s right” is part of who we are at Unite Students.
Employee forum provides two-way communication between senior leadership and wider business, empowering voices and action.
Positive Impact scheme alongside NUS Green Impact—an engagement programme teaching sustainability and social responsibility.
Environment + Sustainability
100%
Renewable Electricity
100% of the company's electricity will come from renewable sources by 2030 under the RE100 initiative.
48%
Embodied Carbon Reduce
Target to reduce embodied carbon in new developments to 625 kgCO₂/m², representing a 48% reduction from the 2020 RIBA benchmark.
75%
Energy Use Reduction
Target to limit operational energy use in new developments to 35 kWh/m², a 75% reduction compared to the RIBA benchmark.
Science Based Targets Initiative validation and four-star GRESB rating (2021).
Inclusion & Diversity
514 Scholarships
Awarded to Students
The Unite Foundation has awarded scholarships to support students from diverse backgrounds.
185 Graduates
Supported by Foundation
The Unite Foundation has supported 185 graduates in their career development journeys.
Three‑year DEIB and wellbeing strategy launched June 2022 (“Belonging: Creating room for everyone”).
Purpose to create an environment where people living and working feel they belong.
DEIB strategy shifted terminology to ‘belonging’ to embed inclusion aspirations.
‘Opportunities for all’ commitment: environment where all can succeed whatever background, gender or ethnicity.