FAE VFD

Description

• Follows policies/procedures to resolve routine issues
• Works on significant and unique issues where an analysis of situation or data requires an evaluation of intangibles
• Develops Power Points for Sales team to use when promoting the product
• Support Sales team and Customers with product training.
• Uses broad expertise, unique knowledge, and skills to contribute to development of company objectives to achieve goals
• Follows policies/procedures to resolve a wide range of issues
• Assist Product Launch and defines areas of product improvement for next gen
• Interprets internal/external business issues and recommends solutions
• Resolves wide ranging complex issues in creative and effective ways
• Communicate ideas to a team and see the bigger picture of how your work will be used by others in the organization
• Verifying the Manual is correct compared to Function
• Develop and maintain relationships
• Attend tradeshows and support technical conversations with potential customers
• Analyzes situation or data with an in-depth evaluation of variable factors
• Defines methods and procedures on new assignments
• Staying up to date with industry and business: marketing trends, customer demographics, technical advances, and competition
• Support Email, Web, and Phone call service requests
• Work with PM and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate
• Exercises independent judgement in selecting methods, techniques, and evaluation criteria for obtaining results
• Exercises professional judgement to determine appropriate actions
• Follows policies/procedures to resolve a variety of issues
• Increase application know-how, developing application notes for product and architecture
• Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance
• Contributes to the development of the functional strategy
• Acts independently to develop methods and procedures on new or unique assignments
• Supplying any issues/bugs/errors back to the R&D team
• Testing new product introductions to verify they perform to specifications

Requirements

• B.S.E (EE or related) & 5+ years experience OR M.S. (EE or related) & 3+ years experience
• Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer
• Strong commitment to teamwork and the success of others
• B.S.E (EE or related) & 8+ years experience OR M.S. (EE or related) & 6+ years experience OR PhD (EE or related) & 3+ years experience
• Mandarin speaking ability a plus
• Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results
• Solves moderate scope problems from general instructions
• Pre-Sales application demonstration, design-in, test/POC, documentation
• Able to create steps necessary to achieve realistic results-oriented goals
• Applies professional concepts
• Applies education and experience to professional concepts
• Knowledge of using Microsoft office – Power Point, Excel, and Word
• Technical capability to understand the product and applications
• Communication skills to resolve routine automation product technical support issues within company policies/procedures
• Able to travel out of state and country (20-50%- travel)
• Highly motivated self-starter with time management skills
• Knowledge and experience with Industrial grade brands in the selected product category
• Knowledge and experience in machine automation, factory automation, and process automation applications – related to selected product category such as: Labeling, Pick-N-Place, CNC Shape Cutting, Fans, Pumps, Machine Conveyance, Material Transfer, Lift, AGV, ASRS.
• Take responsibility, being comfortable with making decisions, and taking ownership of the role
• B.S.E (EE or related) & 12+ years experience OR M.S. (EE or related) & 8+ years experience OR PhD (EE or related) & 5+ years experience
• B.S.E. (EE or related) & 0-3 years experience
• Ability to adapt to Delta’s unique and dynamic culture
• B.S.E. (EE or related) & 3+ years experience
• Solves diverse and complex problems from minimal instructions
• Expanded level understanding of automation products (AC Drives, Servo Systems, PLCs, HMIs, Switches, Fieldbus, Process Controllers, Sensors, power supplies, robots, software/programming) through education and experience
• Conducts business professionally with a full understanding of area of specialization
• Detailed and results oriented with a strong sense of initiative in tackling tasks
• Historically demonstrated technical capacity with a hands-on background in designing, installing, programming or testing of selected product category,
• Effective presentation skills
• Able to analyze data and identify factors to select methods and techniques for obtaining solutions
• Solves limited scope product related problems from detailed instructions
• Ability to manage multiple projects and activities at one time

Benefits

• Product Pack or Kit Development & Test

Training + Development

Interview process

Visa Sponsorship

Security clearance