Workplace Strategy & Occupancy Planning Manager

Description

• Collaborate with HR, IT, and Design/Construction teams to define and update workplace standards, including furniture, technology, and space programming.
• Research and analyze industry trends, best practices, and competitor strategies related to workplace design and occupancy planning.
• Contribute to strategic plans for optimizing client property portfolios, guiding clients on real estate location data and flexible ways of working.
• Provide formal supervision, training, development, and performance evaluations for employees, including recruiting and hiring.
• Maintain and audit the accuracy of all space and occupancy data within the Integrated Workplace Management System (IWMS) or equivalent software.
• Lead and manage a small team, fostering a collaborative and productive work environment while ensuring alignment with organizational goals.
• Execute detailed stacking and blocking plans to optimize space allocation and adjacencies within buildings and campuses.
• Apply knowledge of own field and how own field integrates with others to achieve team and departmental objectives.
• Develop and analyze short-term and long-term occupancy forecasts (1-5 years) and "what-if" scenarios for space utilization, supporting strategic business decisions.
• Partner with data/analytics teams to conduct in-depth space utilization studies using various data sources (e.g., sensor data, badge access, surveys).
• Develop, implement, and maintain the overarching workplace strategy to align with business goals, culture, and employee needs.
• Coordinate complex departmental and large-scale employee moves with Facilities and Project Management teams, minimizing operational disruption.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Drive partnerships and cross-marketing efforts with internal lines of business (e.g., Brokerage, Capital Markets, Project Management, Facilities Management).
• Coordinate and manage the team's daily activities, establish work schedules, assign tasks, cross-train staff, and mentor as needed.
• Support the adoption of new workplace policies and designs through change management initiatives, communication materials, and workshops.
• Identify, troubleshoot, and resolve day-to-day and moderately sophisticated issues that may or may not be evident in existing systems and processes.

Requirements

• Ability to optimally manage and analyze large, complex datasets.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Proven customer relationship management skills including building strong rapport, actively listening to diverse needs, and solving sophisticated issues. This includes experience in developing and cultivating long-term client relationships through proactive communication and exceptional service delivery.
• Bachelor's Degree preferred with 5+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance