Production Associate

Description

The position also compiles daily performance metrics and submits progress updates to the Supply Chain Lead, and reports directly to the site’s Supply Chain Lead.

• Process and manage customer orders from daily email lists received via the Customer Associate.
• Prepare production lists in advance to prevent gaps between scheduled plans and actual floor production.
• Review and validate customer orders to identify and resolve discrepancies before scheduling.
• Generate and incorporate back orders into daily scheduling lists, ensuring accuracy and completeness.
• Assess material availability to confirm manufacturing capability for fulfilling backorders.
• Prepare and maintain backorder reports for tracking and analysis.
• Enter customer orders into Masterpack ERP to evaluate truck weight and door quantity limitations for proposed schedules.
• Route orders through the Masterpack ERP module to appropriate plant production lines.
• Organize door types and sizes to optimize production line efficiency and press utilization.
• Balance production quantities across lines based on historical labor efficiency metrics.
• Generate production floor material lists from Masterpack ERP for scheduled manufacturing.
• Process late production tickets promptly to minimize delays.
• Collaborate with Customer Service to ensure timely order revisions and resolve inquiries.
• Investigate and respond to customer order questions received via email from Customer Service.
• Maintain organized filing of scheduled customer orders for reference by plant leadership and production teams.
• Prepare shipping summaries of scheduled orders for reporting purposes.
• Compile performance metrics and goal progress for quarterly submission to the Supply Chain Lead.
• Serve as backup for the Customer Associate during absences, performing all associated duties.

Requirements

The ideal candidate has prior production scheduling experience, a strong background in collaborative planning, forecasting, and replenishment, and knowledge of door components and assembly. Experience with Kaizen, 5‑S, and wood product manufacturing is preferred. Required skills include leadership, attention to detail, data analytics, proficiency in Microsoft Office, time management, problem‑solving, adaptability, and the ability to build supplier relationships.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance