Technical Services Manager

Description

• This position will also work with counterparts in the EMEA and APAC regions to utilize resources to support our global customers, provide training, and troubleshooting technical issues.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Lead and build the Technical Services team in the Americas region (AMER).
• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Maintains a consistent dedication to safety and compliance.

Requirements

• Willing to travel domestically up to 40%, and internationally one to two times per year.
• Willing to be on-site at the office or plant two to three times per week.
• Demonstrates excellent communication and interpersonal skills, facilitating effective engagement with diverse stakeholders.
• I hold a bachelor's degree.
• He has experience in managing at least one direct report.
• Maintains a willingness and expectation to operate effectively in a fast-paced environment.
• Holds a strong understanding of construction product specifications, construction documents, and detailed drawings.
• Demonstrates proficiency in technical documentation and report writing.
• Displays comfort in presenting complex materials to audiences, supported by strong presentation skills.
• Demonstrates a positive attitude and a coaching-oriented approach.
• Brings a demonstrated 8+ year history of ceiling construction and on-site experience.
• Possesses strong analytical and problem-solving abilities.
• Possesses an ambitious, ready-for-anything mentality, with a strong focus on customer service and satisfaction.
• This role will require a subject matter expert in our ceiling systems, including their correct application, relevant code requirements, and proper installation methods.

Benefits

• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Pay range: $120,000 USD to $150,000 USD. This role is eligible for a discretionary bonus.

Training + Development

Interview process

Visa Sponsorship

Security clearance