Simon Property Group
Owns, develops and operates premier shopping malls, outlet centers and mixed‑use retail destinations worldwide.
14 days ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Greenville, South Carolina, United States
Onsite
Company Size
3,000 Employees
Service Specialisms
Sector Specialisms
Description
labor scheduling
financial reporting
cash management
inventory management
data analysis
team coaching
The Store Manager role is based at Starbucks Haywood Mall and is responsible for managing the Starbucks store within a Simon Mall location. This position involves leading store operations, staffing, customer satisfaction, product quality, financial performance, and team development while fostering a welcoming environment for the community.
Key responsibilities include setting goals and developing the team’s capabilities, maintaining calm during high‑volume periods, and training partners to provide legendary customer service. The manager must plan and execute strategic and operational initiatives, monitor staffing levels, communicate clearly, and ensure compliance with wage and hour regulations. Additionally, the role requires using operational tools and financial data to drive performance, gathering customer feedback, and providing coaching and performance assessments to build an effective team.
- Set goals, develop team capability, and model collaborative work culture.
- Maintain calm and ensure smooth operations during high‑volume periods.
- Train partners to deliver legendary customer service.
- Drive implementation of company programs through action plans and motivation.
- Plan, delegate, and monitor store operations to meet standards.
- Review business indicators, coach the team, and improve performance.
- Manage staffing levels, partner development, and talent acquisition.
- Ensure compliance with wage, hour, and labor laws.
- Gather customer feedback to align store offerings with community needs.
- Utilize operational tools such as labor scheduling, financial reporting, cash and inventory management.
- Analyze financial data to identify trends and address performance issues.
- Conduct performance assessments, provide feedback, and set challenging goals for partners.
- Apply strong problem‑solving, organizational, and leadership skills in a fast‑paced environment.
Requirements
retail experience
supervisory
financial analysis
problem solving
leadership
communication
Candidates must have at least three years of progressively responsible retail experience, one year of supervisory experience, and a background in analyzing financial reports. Required skills include strong operational and problem‑solving abilities, effective communication, team‑building, leadership, and the capacity to manage multiple priorities in a fast‑paced environment while handling confidential information.
- Communicate clearly and concisely to support effective store operations.
Benefits
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Born in 1993
Year of Founding
The company was formed through the merger of two prominent firms in 1993.
250 Properties
Real Estate Portfolio
The company owns and manages a diverse portfolio of nearly 250 properties across multiple regions.
200M sq ft
Managed Space
Over 200 million square feet of commercial space is under the company's management.
S&P 100 Rank
Market Position
As an S&P 100 constituent, the company is recognized as a leading real estate investment trust.
- Its portfolio spans regional malls, Premium Outlets, The Mills and international joint‑ventures across North America, Europe and Asia.
- Typical projects include high‑end mall redevelopments, outlet expansions and mixed‑use transformations integrating retail, dining and entertainment.
- The company led bold acquisitions—like Taubman, J.C. Penney and Forever 21—reshaping the retail landscape and rescuing distressed brands.
- Specialises in experiential retail, blending shopping with food halls, theaters, EV charging stations and digital amenities.
- Notably, its international joint ventures power premium outlet centers in Japan, South Korea and Europe, showcasing global reach.
Culture + Values
- Acting with integrity and fairness.
- Committed to operational excellence.
- Valuing collaboration and teamwork.
- Fostering a culture of innovation and creativity.
- Respecting and valuing diversity of thought and experience.
- Dedicated to delivering outstanding customer service.
- Holding themselves accountable for results.
Environment + Sustainability
By 2030
Net Zero Carbon Emissions Goal
Committed to achieving net zero carbon emissions across operations.
25%
Energy Consumption Reduced
Achieved a 25% reduction in energy consumption since 2015.
75%
Energy-Efficient Lighting
Over 75% of properties use energy-efficient lighting systems.
90%
Water Conservation Practices
Integrated water conservation in over 90% of properties.
- Committed to LEED certification for new developments and major renovations.
- Aiming for zero waste at more than 50% of properties.
Inclusion & Diversity
41% Leadership Roles
Women in Leadership
Women hold 41% of senior leadership positions across the organization.
2025 Diversity Goals
Diversity Milestones
Aiming to increase representation of women and minorities in executive roles by 2025.
30% Board Representation
Gender Diversity
Women hold 30% of seats on the Board of Directors.
- The company regularly measures and reports diversity metrics across all levels of the organization.