Comstock Companies
A leading provider of real estate development and construction services, delivering transformative projects.
Provides technical support, hardware/software setup, ticket management, and app admin.
10 hours ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Reston, Virginia, United States
Office Full-Time
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Commercial
Mixed-use
Transit-oriented development
Industrial
Infrastructure
Buildings
Energy
Role
Description
troubleshooting
system setup
app administration
process optimization
data security
ticket management
The IT Coordinator supports Comstock’s growing technology team by delivering responsive, high-quality technical support to internal team members. This role assists with troubleshooting hardware, software, and network issues; coordinating the setup and configuration of end‑user equipment; and managing support tickets to ensure timely resolution and user satisfaction. The IT Coordinator also helps administer business applications, supports technology‑enabled processes, and serves as a liaison between end users and vendors as needed. This position is ideal for a customer‑focused, detail‑oriented professional looking to build a strong foundation in IT within a fast‑paced, collaborative environment.
- Provide excellent customer service to team members.
- Troubleshoot hardware, software, and network problems.
- Open, track, and close trouble tickets, ensuring ownership and user satisfaction.
- Set up and configure end‑user systems (PCs, phones, printers, monitors).
- Support online meetings using MS Teams, Zoom, GoToMeeting, etc.
- Administer applications such as Yardi and act as liaison with vendors.
- Optimize business processes and systems.
- Ensure data security, network access, and backup integrity.
- Document IT processes and procedures.
- Preserve assets, information security, and control structures.
Requirements
computer science
a+ cert
office 365
azure
networking
yardi
- BA in Computer Science, MIS, or related field (preferred).
- A+ or Microsoft certification (preferred).
- Minimum 1 year of IT experience.
- Hands‑on experience with computer networks and device installation.
- Proficiency with Microsoft Office 365 and quick learning of new software.
- Working knowledge of Yardi software (preferred).
- Strong knowledge of Windows/Mac environments, installations, and configuration.
- Experience supporting iOS/Android devices.
- MS Azure experience (preferred) and Crestron familiarity (a plus).
- Customer‑focused, results‑oriented attitude with continuous learning mindset.
- Excellent oral and written communication and organizational skills.
- Ability to build strong team relationships and multitask in fast‑paced settings.
- Self‑directed with minimal supervision.
- Effective time management and organization.
- Strong teamwork and interpersonal skills.
- Critical thinking and problem‑solving ability.
- Comfortable working with ambiguity.
- Sound judgment and decision‑making.
Benefits
- Competitive salary with bonus potential.
- Comprehensive benefits: medical, dental, vision, 401k match, life insurance.
- Advancement opportunities within expanding portfolio.
- Annual professional development funds.
- Housing discount.
- Commuter benefits.
- Free parking and EV charging.
- Parental leave program.
- Friendly collaborative work environment.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
- Founded with a vision to redefine real estate development and construction across the United States.
- A track record of delivering high-quality, innovative residential, commercial, and industrial projects.
- Focused on a wide range of sectors, from heavy civil to government, ensuring a deep impact on communities.
- Committed to using cutting-edge technology and sustainable practices to create lasting value.
- Known for tackling complex and large-scale projects, including mixed-use developments and urban infrastructure.
- With years of experience, the company has established a reputation for precision, reliability, and excellence.
Culture + Values
- Believes in acting with integrity, honesty, and transparency in everything they do.
- Values collaboration and strength through teamwork, emphasizing the importance of each person's ideas and expertise.
- Committed to achieving the highest standards in all aspects of their business.
- Embraces change and continuously seeks innovative solutions to meet clients' needs.
- Takes responsibility for actions and delivers results with a strong sense of ownership.
Environment + Sustainability
2050 Net Zero
Net Zero Commitment
Aiming to achieve net-zero carbon emissions across all operations by the year 2050.
- Prioritize sustainable development practices in all projects, utilizing eco-friendly materials and technologies.
- Incorporates green building certifications such as LEED and ENERGY STAR in its developments.
- Actively engaged in environmental preservation, integrating nature-based solutions where possible.
Inclusion & Diversity
- The company prioritizes fostering an inclusive and diverse workplace.
- They have set goals for increasing diversity within leadership and operational teams.
- The company actively tracks diversity metrics, including gender representation and racial diversity.
- The company has committed to improving gender equity, with specific targets for female leadership roles.
Articles
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