Administrative Assistant

Overview

Provide admin support to property management teams and oversee association operations.

Key Responsibilities

• delinquency monitoring
• file management
• administrative oversight
• project oversight
• database maintenance
• board liaison

Tasks

-Monitor client delinquency rates and collections process for community portfolios -Maintain unit and contract files relating to the operations of the Association. -Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement. -Oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures. -Responsible for oversight to routine and special projects -Responsible for management of data base maintenance, including updating resident information -Acts as or oversee the primary liaison with the Association Board of Directors and homeowners

Requirements

• microsoft office
• high school
• 1+ year
• customer service
• communication
• time management

What You Bring

-Able to prioritize, manage time, and meet deadlines. -Professional customer service and communication skills. -Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level. -Able to interpret verbal and/or written instructions at a proficient level. -High School Diploma or GED required. -Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level. -Able to work effectively with others in person and in group setting. -At least one year of directly related or closely related experience. -Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.

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About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms