Head of Market Operations at Engie Uk in Leeds, England, United Kingdom | Kablio

Role

Description

customer onboarding

metering

smart rollout

cost optimization

compliance

kpis

Oversee customer onboarding, metering, settlement, and reconciliation processes for both gas and electricity
Drive continuous improvement in departmental processes and systems
Optimize costs while maintaining high-quality service delivery
Support proposition development and tender responses from a Market Operations perspective
Lead the implementation of SMART/AMR meter rollouts and DCC compliance
Ensure compliance with industry codes and performance standards
Manage relationships with industry bodies and third-party service providers
Develop and monitor key performance indicators for operational excellence
Provide strategic direction and operational management for the Market Operations team

Requirements

leadership

energy

gas/electricity

degree

problem solving

microsoft office

A strategic thinker with excellent people leadership and development skills
Be an experienced professional with a strong background in energy industry processes
Possess a deep understanding of gas and electricity market operations
Ideally, you will hold a degree or equivalent qualification in a relevant field
Be a problem-solver with a track record of process improvement and innovation
Have advanced Microsoft Office skills and budget management experience
A communicator capable of negotiating successful outcomes internally and externally
You have experience in senior-level stakeholder management

Benefits

Access to ENGIE's global network and resources
The chance to work on cutting-edge projects in the energy transition
A collaborative and inclusive work environment
Continuous learning and skill development programs
A competitive salary and benefits package
The opportunity to contribute to meaningful environmental and social impact

Hybrid working arrangement from our Leeds office, with a mix of on-site and remote work

Flexible working arrangements to support work-life balance
Opportunities for career growth and professional development

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

With a rich history in the energy sector, ENGIE UK has evolved into a leading provider of sustainable energy solutions.
The company focuses on delivering integrated services that promote energy efficiency, renewable energy, and carbon reduction.
ENGIE UK specializes in energy, infrastructure, and building services, helping customers transition to a more sustainable future.
They are involved in a wide range of projects, from large-scale energy generation to local infrastructure and water management.
A standout feature of ENGIE UK is its commitment to innovative low-carbon technologies and solutions.
The company has developed strong partnerships with both public and private sectors to deliver impactful projects across the UK.
ENGIE UK has worked on high-profile projects such as smart energy systems, building retrofits, and renewable energy installations.
With a focus on decarbonizing the economy, ENGIE UK plays a pivotal role in the UK's energy transition.

Culture + Values

Collaboration, prioritisation, commitment, focus on business and commitment to results
Safety & Integrity, One ENGIE, Accountability, Trust and Care
Open communication and continuous learning to drive inclusion at all levels
Leaders champion diverse perspectives, empowering teams to innovate and succeed
We recognise everyone’s contribution, prioritise work-life balance and ensure equal pay
Support and development of our teams through training programmes, certifications, mentorships and international mobility

Environment + Sustainability

Net-Zero 2045

Carbon Neutral Target

Aims to achieve net-zero carbon emissions by 2045 through strategic initiatives and investments in renewable energy and sustainable solutions.

€22–25B Investment

Renewable Energy Investment

Allocating €22–25 billion from 2023–2025, with approximately 70% dedicated to renewable energy solutions and energy infrastructure.

66% Emissions Cut

Scope 1 Reduction Target

Aiming for a 66% reduction in Scope 1 emissions intensity to 110 g CO₂/kWh by 2030 compared to 2017 levels.

70% Freshwater Saving

Water Efficiency Goal

Targeting a 70% decrease in freshwater use per MWh by 2030 compared to 2019 baseline, enhancing water resource management.

SBTi-certified 'well below 2 °C' pathway

Inclusion & Diversity

Inclusive hiring across all cultures, ethnic and social origins, skin colours, nationalities, religious beliefs and backgrounds
Employee networks and programmes to achieve gender parity
Board and leadership teams reflect gender, culture and experience diversity
Adaptation of organisation and working conditions to support people with disabilities
LGBTQ+ inclusion: “feel included and respected”
Inter‑generational talent programme promoting knowledge transfer across ages
DEI efforts driven by ENGIE&Me employee survey and BEES programmes

Articles

Role

Description

customer onboarding

metering

smart rollout

cost optimization

compliance

kpis

Oversee customer onboarding, metering, settlement, and reconciliation processes for both gas and electricity
Drive continuous improvement in departmental processes and systems
Optimize costs while maintaining high-quality service delivery
Support proposition development and tender responses from a Market Operations perspective
Lead the implementation of SMART/AMR meter rollouts and DCC compliance
Ensure compliance with industry codes and performance standards
Manage relationships with industry bodies and third-party service providers
Develop and monitor key performance indicators for operational excellence
Provide strategic direction and operational management for the Market Operations team

Requirements

leadership

energy

gas/electricity

degree

problem solving

microsoft office

A strategic thinker with excellent people leadership and development skills
Be an experienced professional with a strong background in energy industry processes
Possess a deep understanding of gas and electricity market operations
Ideally, you will hold a degree or equivalent qualification in a relevant field
Be a problem-solver with a track record of process improvement and innovation
Have advanced Microsoft Office skills and budget management experience
A communicator capable of negotiating successful outcomes internally and externally
You have experience in senior-level stakeholder management

Benefits

Access to ENGIE's global network and resources
The chance to work on cutting-edge projects in the energy transition
A collaborative and inclusive work environment
Continuous learning and skill development programs
A competitive salary and benefits package
The opportunity to contribute to meaningful environmental and social impact

Hybrid working arrangement from our Leeds office, with a mix of on-site and remote work

Flexible working arrangements to support work-life balance
Opportunities for career growth and professional development

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

With a rich history in the energy sector, ENGIE UK has evolved into a leading provider of sustainable energy solutions.
The company focuses on delivering integrated services that promote energy efficiency, renewable energy, and carbon reduction.
ENGIE UK specializes in energy, infrastructure, and building services, helping customers transition to a more sustainable future.
They are involved in a wide range of projects, from large-scale energy generation to local infrastructure and water management.
A standout feature of ENGIE UK is its commitment to innovative low-carbon technologies and solutions.
The company has developed strong partnerships with both public and private sectors to deliver impactful projects across the UK.
ENGIE UK has worked on high-profile projects such as smart energy systems, building retrofits, and renewable energy installations.
With a focus on decarbonizing the economy, ENGIE UK plays a pivotal role in the UK's energy transition.

Culture + Values

Collaboration, prioritisation, commitment, focus on business and commitment to results
Safety & Integrity, One ENGIE, Accountability, Trust and Care
Open communication and continuous learning to drive inclusion at all levels
Leaders champion diverse perspectives, empowering teams to innovate and succeed
We recognise everyone’s contribution, prioritise work-life balance and ensure equal pay
Support and development of our teams through training programmes, certifications, mentorships and international mobility

Environment + Sustainability

Net-Zero 2045

Carbon Neutral Target

Aims to achieve net-zero carbon emissions by 2045 through strategic initiatives and investments in renewable energy and sustainable solutions.

€22–25B Investment

Renewable Energy Investment

Allocating €22–25 billion from 2023–2025, with approximately 70% dedicated to renewable energy solutions and energy infrastructure.

66% Emissions Cut

Scope 1 Reduction Target

Aiming for a 66% reduction in Scope 1 emissions intensity to 110 g CO₂/kWh by 2030 compared to 2017 levels.

70% Freshwater Saving

Water Efficiency Goal

Targeting a 70% decrease in freshwater use per MWh by 2030 compared to 2019 baseline, enhancing water resource management.

SBTi-certified 'well below 2 °C' pathway

Inclusion & Diversity

Inclusive hiring across all cultures, ethnic and social origins, skin colours, nationalities, religious beliefs and backgrounds
Employee networks and programmes to achieve gender parity
Board and leadership teams reflect gender, culture and experience diversity
Adaptation of organisation and working conditions to support people with disabilities
LGBTQ+ inclusion: “feel included and respected”
Inter‑generational talent programme promoting knowledge transfer across ages
DEI efforts driven by ENGIE&Me employee survey and BEES programmes

Articles