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Catering Coordinator
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Handles admin, clerical, and coordination tasks for sales/catering operations.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Assist in copying/faxing/mailing.
Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
Responsible for the smooth operation of the office.
Open and distribute mail.
Maintain a warm and friendly demeanor at all times.
Maintain and stay abreast of the latest computer programs/innovations (as applicable).
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Attend meetings/training as required by management.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Greet guests/clients/employees when necessary.
Type all correspondence pertaining to department.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain adequate inventory of office supplies.
Assist with daily operations of the Business Center as needed.
Filing of all pertinent correspondence in a timely manner.
Answer telephone and email messages. Respond accordingly.
Type and distribute meeting minutes.
What you bring
3-5 years
computer skills
high school
problem solving
communication
multitasking
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
Must be able to maintain confidentiality of information.
Computer knowledge/skills required.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to multitask and prioritize departmental functions to meet deadlines.
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to cross-train in other hotel related areas.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
College course work in related field helpful.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Benefits
Flexible and long hours sometimes required.
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
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