Networking Devices: Cisco Routers, Switches, and Firewalls - Coordinate with Field Service Engineers (FSEs), regional operations teams, and technical specialists to resolve incidents within SLA timelines - Ensure safety-first practices during all remote maintenance or guidance provided - Maintain accurate and complete logs, site tickets, and professional service reports within Fluence's service management platform - Proactively identify and implement process improvements to increase uptime, response time, and cost-efficiency - Escalate persistent issues and provide detailed feedback to Engineering, Product, and Installation teams for design and system enhancements - Support planned preventive maintenance (PPM) activities remotely and ensure minimal site disruptions - Participate in continuous knowledge sharing and training to maintain system-wide familiarity across all deployed configurations SHIFT & TEAM STRUCTURE: - Based in Bangalore, working in a 24/7 rotational shift model including weekends and holidays - Part of a global critical response team responsible for uninterrupted remote site management year-round - Support is provided to all Fluence assets across Americas, EMEA, and APAC regions IDEAL CANDIDATE QUALIFICATIONS: - Bachelor’s degree in Electrical, Mechanical, Electronics, or Computer Engineering (BSEE, BSME, BSCE), or Licensed Electrician - Minimum 2-3 years of experience in remote O&M or technical support roles in Energy Storage, Power Generation, or Industrial Automation - Proven hands-on experience in monitoring and remote troubleshooting of:
Advanced Power Conversion Systems (PCS) / Inverters
SCADA and industrial communication protocols (MODBUS, OPC, BACnet, etc.) - Comfortable in high-pressure environments with a focus on uptime, service quality, and customer satisfaction - Excellent verbal and written communication skills with a strong customer-first approach - Experience working with incident management and ticketing systems - Strong documentation, reporting, and analytical skills using Microsoft Office and service platforms - Physically capable to support field teams if needed (lifting up to 40lbs, climbing ladders/steps, etc.) - Willingness to work rotational night shifts, holidays, and support weekends as part of a 365-day operational team WHY JOIN FLUENCE RMDC? - Be a part of the core global operations team that supports the clean energy transition - Work on cutting-edge energy storage technologies - Grow your career in a high-impact, technical role with opportunities to cross-train and collaborate globally - Contribute to improving energy grid stability, sustainability, and resilience worldwide
Ubuntu/Linux OS Servers (RHCSA certification preferred)
Originating from a joint venture between Siemens and AES, the company emerged as a leader in energy storage technology.
$2.7B in 2023
Annual Revenue
The company achieved significant financial growth, driven by high demand across global markets.
50 Countries
Global Presence
The company has a widespread reach, deploying projects in numerous regions around the world.
~30% More Energy
Energy Efficiency
A standout product offers significant improvements in energy density with its innovative design.
Fluence deploys, contracts or manages projects spanning gigawatt‑hours of storage in nearly 50 countries.
Utilizing a high-density AC modular design, delivers ~30% more energy density through Smartstack™ product.
Expected revenue growth from ~$680 M in 2021 towards a projected $3.6–4.4 B in 2025.
Culture + Values
We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading
We are Responsible
We are Agile
We are Fun
We believe every voice matters.
Customer Fluent
Infinite Impact
All In
Environment + Sustainability
844 Suppliers
Supplier Framework
Implements a responsible sourcing framework covering over 800 suppliers to promote fair labor practices and prevent conflict minerals.
60% Mitigated
Emission Reduction
Reduced 60% of GHG emissions associated with employee business air travel.
ISO 45001
Global Safety Certification
Achieved ISO 45001认证 globally to ensure workplace safety standards and practices.
ISO 14001
Environmental Management
Certified ISO 14001 at the Erlangen facility, with plans to expand to all relevant locations.
Published first TCFD report in 2023.
Mitigated 60% of GHG emissions from employee business air travel (FY2023).
Aligned sustainability strategy with UN Global Compact principles and UN SDGs; became official UN Global Compact signatory in November 2023.
Multi‑year roadmap includes reducing embodied carbon in products, circular‑economy principles, and community engagement (FY2024).
Inclusion & Diversity
29% Female Workforce
As of September 2024
Company-wide workforce composition reflects strong representation of women in the organization.
33% Female Target
Set in 2021
Company aims to achieve 33% female workforce representation by 2023.
5 Female Directors
Out of 12
Board composition demonstrates leadership diversity and gender representation at the executive level.
38 Countries
Global Workforce
Employee base spans across 38 countries, reflecting a diverse and inclusive work environment.
Adopted holistic Culture, Equity & Inclusion (CEI) approach with global perspective (FY2024).
Conducted bias-avoidance training for hiring managers in 2023 and formed a diversity & inclusion working group.
Certified ISO 9001 (quality management, equitable involvement) and ISO 45001; HQ certified to SA8000 (ethical labor practices).
Regular employee surveys and CEI communications including all-hands, Q&A sessions, ERGs with executive sponsors.