Void/Customer and Community Engagement Officer at Amey in Marham, England, United Kingdom | Kablio

Role

Description

resource planning

data analysis

void assessment

contract compliance

safe systems

client liaison

Plan resources effectively and monitor against clear objectives, ensuring milestones and targets are met.
Liaise with Performance and Continuous Improvement Coaches and Void Managers
Using available technology produce and analyse data, maintain accurate records, and identify problems within area of remit.
Support the development of the supply chain void preparation team ensuring they meet the required preparation standards for properties at the Pre-Move in Check
Assess every property within the area of responsibility at the start of the void period to ensure all tasks required to bring the property to the move in standard and improve the lived experience are captured and presented to the client for endorsement.
Work in compliance with Amey processes and identify and share effective ways of working within the Amey contract.
to ensure void performance concerns are captured, and improvement plans developed
Assurance of the ground maintenance contract within the area of responsibility ensuring the grounds teams always remain contractually compliant.
Management of Safe Systems of work

Requirements

detail oriented

maintenance

asbestos

legionella

first aid

fire safety

Detail orientated and experience of identifying opportunities to improve maintenance standards
Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
Accredited training qualification in, Asbestos Responsible Person, Legionella Responsible Person, Authorised Person Training, Emergency First Aid and Fire Safety

Benefits

Pension - Generous pension scheme, with extra contributions from Amey
Career Growth: Shine in your career with advancement opportunities
Holidays - Enjoy at least days 24 of holiday plus bank holidays, and the opportunity to buy further days.
Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
Family friendly policies for new parents or if you provide care for a dependant
Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

full security clearance required.

Company

Overview

1921

Founded Year

The company was established as a quarry operator, marking the beginning of its long journey.

£1.4 billion

Annual Revenue

Generating significant revenue, the company solidified its position among the UK's leading infrastructure firms.

Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities.
Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms.
Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades.
Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia.
A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes.
From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.

Culture + Values

Uphold the highest standards of governance – embracing Wates Corporate Governance Principles
Be a leading example of an ethical business – every decision underpinned by the Amey Code
Manage and mitigate risks – proactive assessment and mitigation of ESG and climate‑change risks
Champion transparency and partnership – public reporting and benchmarking of ESG performance

Environment + Sustainability

80% Reduction

Net Zero Targets

Achieves an 80% reduction in Scope 1 and 2 emissions by 2035, with full Scope 3 neutrality by 2040.

52.8% Cut

Scope 1 & 2 Reduction

Reduces Scope 1 and 2 emissions by 52.8% by 2030, validated by the Science Based Targets Initiative (SBTi).

100% Renewable

Energy Procurement

Completely transitions to renewable energy sources for its operations.

Carbon footprint (2019–2021) verified to ISO 14064‑1 by BSI
PAS 2080 applied on all projects >£1 m; accredited to PAS 2060 carbon neutrality and ISO 14001
Four sustainability pillars: decarbonisation, nature‑positive work, infrastructure resilience, internal emissions control
Launched AI/data‑driven Net Zero mapping service in built environment, integrating biodiversity and energy efficiency

Inclusion & Diversity

Environmental Practitioner Degree Apprenticeship programme with IEMA‑accredited degrees
Partnered with Green Careers Hub to promote green‑career pathways
Investing in health, wellbeing and inclusion as key ESG ‘Social’ pillars
Creating employment and upskilling opportunities for youth and those facing barriers
Collaborating with SMEs and social enterprises to diversify supply‑chain opportunities

Articles

Role

Description

resource planning

data analysis

void assessment

contract compliance

safe systems

client liaison

Plan resources effectively and monitor against clear objectives, ensuring milestones and targets are met.
Liaise with Performance and Continuous Improvement Coaches and Void Managers
Using available technology produce and analyse data, maintain accurate records, and identify problems within area of remit.
Support the development of the supply chain void preparation team ensuring they meet the required preparation standards for properties at the Pre-Move in Check
Assess every property within the area of responsibility at the start of the void period to ensure all tasks required to bring the property to the move in standard and improve the lived experience are captured and presented to the client for endorsement.
Work in compliance with Amey processes and identify and share effective ways of working within the Amey contract.
to ensure void performance concerns are captured, and improvement plans developed
Assurance of the ground maintenance contract within the area of responsibility ensuring the grounds teams always remain contractually compliant.
Management of Safe Systems of work

Requirements

detail oriented

maintenance

asbestos

legionella

first aid

fire safety

Detail orientated and experience of identifying opportunities to improve maintenance standards
Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
Accredited training qualification in, Asbestos Responsible Person, Legionella Responsible Person, Authorised Person Training, Emergency First Aid and Fire Safety

Benefits

Pension - Generous pension scheme, with extra contributions from Amey
Career Growth: Shine in your career with advancement opportunities
Holidays - Enjoy at least days 24 of holiday plus bank holidays, and the opportunity to buy further days.
Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
Family friendly policies for new parents or if you provide care for a dependant
Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

full security clearance required.

Company

Overview

1921

Founded Year

The company was established as a quarry operator, marking the beginning of its long journey.

£1.4 billion

Annual Revenue

Generating significant revenue, the company solidified its position among the UK's leading infrastructure firms.

Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities.
Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms.
Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades.
Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia.
A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes.
From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.

Culture + Values

Uphold the highest standards of governance – embracing Wates Corporate Governance Principles
Be a leading example of an ethical business – every decision underpinned by the Amey Code
Manage and mitigate risks – proactive assessment and mitigation of ESG and climate‑change risks
Champion transparency and partnership – public reporting and benchmarking of ESG performance

Environment + Sustainability

80% Reduction

Net Zero Targets

Achieves an 80% reduction in Scope 1 and 2 emissions by 2035, with full Scope 3 neutrality by 2040.

52.8% Cut

Scope 1 & 2 Reduction

Reduces Scope 1 and 2 emissions by 52.8% by 2030, validated by the Science Based Targets Initiative (SBTi).

100% Renewable

Energy Procurement

Completely transitions to renewable energy sources for its operations.

Carbon footprint (2019–2021) verified to ISO 14064‑1 by BSI
PAS 2080 applied on all projects >£1 m; accredited to PAS 2060 carbon neutrality and ISO 14001
Four sustainability pillars: decarbonisation, nature‑positive work, infrastructure resilience, internal emissions control
Launched AI/data‑driven Net Zero mapping service in built environment, integrating biodiversity and energy efficiency

Inclusion & Diversity

Environmental Practitioner Degree Apprenticeship programme with IEMA‑accredited degrees
Partnered with Green Careers Hub to promote green‑career pathways
Investing in health, wellbeing and inclusion as key ESG ‘Social’ pillars
Creating employment and upskilling opportunities for youth and those facing barriers
Collaborating with SMEs and social enterprises to diversify supply‑chain opportunities

Articles