Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits*
Applies only to jobs included in the bonus program.5%Bonus
Service Administrator
Epiroc
Coordinate administrative aspects of the service order process, provide local troubleshooting support for service technicians, and assist in organizing technical training classes.
18d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Tucson, AZ
Onsite
Company Size
16,000 Employees
Service Specialisms
Parts & Supplies
Professional Service
Support Solutions
Training
Digital Transformation
Network & Connectivity
Fleet Automation
Machine Control Solutions
Sector Specialisms
Mining
Infrastructure
Construction
Quarrying
Surface Mining
Underground Mining
Exploration Drilling
Oil and Gas
Role
What you would be doing
training management
order management
troubleshooting support
service coordination
service backup
compliance management
- Regularly update and manage training materials and business process reference documents.
- Support other business functions, such as preparing quotations, managing parts orders and receipts, dispatching shipments, and answering customer calls.
- Provide local troubleshooting support for service technicians, including time entry reconciliation in M3, and maintain accurate records for work orders, credits, and other relevant documents.
- Coordinate all administrative aspects of the service order process, including managing the work order lifecycle, creating and reconciling purchase orders, tracking Work in Progress (WIP), and ensuring timely invoicing of customers.
- Serve as a backup for service administration support across Epiroc USA Service Centers, ensuring consistent and reliable customer and distributor support.
- Assist in organizing technical training classes by managing logistics, preparing quotations, and supporting marketing materials.
- Adhere to company policies related to technical support, product liability, and Occupational Health, Safety, and Environment while contributing ideas to promote technical business growth.
- Maintain a professional demeanor and communication with customers and internal staff.
What you bring
ms office
diploma
communication
experience
driver’s
travel
- One - three years of practical related experience in customer and/or technical service and training or equivalent combination of education and experience Mining or heavy equipment industry experience is highly preferred.
- Proficient level experience working in MS Office, especially Word, Excel, PowerPoint and Outlook.
- Excellent verbal, written and presentation communication skills.
- Position may require approximately 10% travel to various locations for service admin support.
- High school diploma or equivalent is required.
- Possess a valid driver’s license.
- Tuition reimbursement program
- Wellness program
- Health care eligibility - including medical, dental, vision, prescription and telemedicine
- Direct deposit
- Paid Sick Time
- Paid Vacation
- 401(k) plan
- Employee discounts
- Short and long-term disability insurance
- Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
- Employee Assistance Program
- Life and AD&D insurance
- Benefits eligibility begins the 1st of the month after start date
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- occupational health, safety, and environment related checks
Company
Overview
Since 1873
Year Founded
The company was established in 1873 and has since grown into a global leader in the mining and construction industries.
150+ Countries
Global Reach
Epiroc operates in over 150 countries, providing innovative solutions to the mining, construction, and energy sectors.
- Epiroc offers cutting-edge solutions for drilling, excavation, and materials handling, focusing on automation and digitalization.
- The company develops advanced mining solutions, including drills, loaders, and haulers for deep underground projects.
- Epiroc is a leader in automation, offering remote operation and predictive maintenance solutions to enhance productivity.
- Committed to sustainability, the company integrates advanced technology with eco-friendly practices in resource extraction and infrastructure development.
- We are committed to collaboration and teamwork.
- We act with integrity and respect for all individuals.
- We prioritize safety, innovation, and excellence in everything we do.
- We foster an entrepreneurial spirit and accountability in all our actions.
- We work towards continuous improvement and embrace change.
2050 Target
Net Zero Emissions Commitment
The company aims to achieve net zero emissions by the year 2050, demonstrating a long-term commitment to combating climate change.
- Sustainability is integrated into all aspects of the business, including product design, manufacturing, and operations.
- The company focuses on reducing the environmental impact of its products, services, and processes.
- Products are designed to improve productivity and reduce environmental footprint in the mining and construction industries.
- Energy efficiency, renewable energy, and reducing waste are key priorities for operations.
- Environmental performance is tracked and reported to ensure progress toward sustainability goals.
30% Female by 2025
Gender Balance Target
Aim for 30% of employees to be female by 2025.
20% Leadership by 2025
Women in Leadership
Target for women in leadership positions by 2025.
- Committed to fostering an inclusive work environment where all employees feel valued and respected.
- Gender pay equality is a key focus, with continuous efforts to address pay gaps.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio