Supplier of intelligent CCTV‑based traffic enforcement & digital traffic management solutions.
Implement, test, and troubleshoot system configurations for traffic and environmental solutions.
2 days ago ago
£40,000 - £45,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Greater London, England, United Kingdom
Hybrid
Company Size
38 Employees
Service Specialisms
Intelligent Traffic Solutions
Traffic Management
Vehicle Detection
Surveillance Systems
Data Analytics
Sector Specialisms
Local Government
Police Authorities
Traffic Management
Traffic Enforcement
Parking Management
Clean Air Zones
Low Emission Zones
School Safety
Role
Description
tech guidance
document management
system monitoring
client configuration
release testing
implementation management
Provide guidance to workshop technicians to prevent and resolve issues during the build process.
Create and maintain accurate technical documents and data in the company’s management system.
Assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime.
Gathering and understanding client configuration requirements, providing guidance relating to how the kit should be configured to best meet requirements, assistance with installations and relocation configuration, completing testing and optimisation sessions taking on client feedback.
Testing new releases from the development team, based on a clearly defined acceptance criteria to confirm suitability for deployment or making recommendations.
Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients.
Support and manage the system implementation process through planning, build, test, rollout and then hand over to support.
Requirements
windows
linux
system config
troubleshooting
documentation
communication
Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences effectively.
Hands-on experience in system configuration, including the deployment, testing, and troubleshooting of computer systems, electronic devices, and software applications.
IT-related qualifications or working towards
The ability to meticulously manage and document all aspects of system configuration and testing to ensure accuracy and reliability.
Working knowledge of Windows and/or Linux OS
Strong analytical skills and the ability to troubleshoot complex system issues, along with the capability to provide practical solutions or detailed documentation for development resolution.
Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective service delivery and development processes.
Knowledge and experience with hardware setup.
Benefits
Competitive annual leave allowance
Full time, permanent role 37.5 hours per week - remote based
Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing.
Cycle to work scheme.
Enhanced Maternity and Paternity Package NB this is subject to eligibility.
Healthcare cash plan
Salary - £40,000 - £45,000 per annum DOE
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
98% Capture Rate
Enforcement Units Accuracy
Achieved highly efficient enforcement with electric and electric-scooter mounted units.
2004 Founded
Company Establishment Year
Pioneered AI-driven CCTV solutions for traffic and parking enforcement.
2019 Acquired
Acquisition Year
Acquired by Marston Holdings, accelerating product development and growth.
Grew through high-profile UK local-authority contracts—Westminster, Barnet and Kingston—replacing legacy systems with smarter enforcement.
Typical projects include mobile enforcement vehicles (cars, bikes, electric scooters), school-street safety schemes, Clean Air Zones and ANPR police integrations.
Specialises in moving-traffic enforcement, school-safety, police ANPR, parking management and low-emission zone compliance.
Offers hosted Enforcement-as-a-Service and flexible commercial models, reducing capex and speeding deployment.
Open-platform architecture feeds anonymised ANPR data into wider smart-city, police, parking-operators and traffic systems.
Culture + Values
An organization does not publicly list exact culture or values statements on its website or LinkedIn.
Focuses on data-driven traffic solutions using measurable impact methods such as ANPR, video analytics, emissions, and air quality sensors.
Provides modular and scalable enforcement systems tailored to meet customer and council needs.
Employs platform integrations to enhance operational efficiency for local authorities.
Environment + Sustainability
Offers vehicle emissions detection and enforcement tools supporting Clean Air Zones and Low Emission Zones
Integrates particulate and gas sensors into video systems for real‑time air-quality monitoring
Enables councils to reduce NOₓ/CO₂ emissions through data‑driven traffic enforcement
Inclusion & Diversity
No DEI or gender strategy or metrics available on public website or LinkedIn.