Duke Energy Corporation
Major U.S. energy company generating, transmitting and distributing electricity and natural gas.
1 days ago
Intermediate (4-7 years)
Full Time
Lake Buena Vista, Florida, United States | Lake Mary, Florida, United States | Orlando, Florida, United States | Walton County, Florida, United States | Winter Garden, Florida, United States
Remote
Company Size
26,413 Employees
Service Specialisms
Sector Specialisms
Description
quality assurance
performance tracking
documentation
invoice processing
contract compliance
stakeholder management
The position assists in managing and operating Duke Energy products, programs, and services. Responsibilities include tracking performance indicators, coordinating events, presenting information, and completing tasks that support successful program delivery.
- Conduct quality assurance checks and ride alongs to ensure expected results.
- Develop and maintain program documentation of performance metrics.
- Validate and process invoices accurately and timely.
- Request and obtain necessary permissions and authorizations for systems and building credentials.
- Coordinate program events and activities with internal and external stakeholders.
- Deliver presentations to varied audiences and prepare summary findings with actionable recommendations.
- Administer contract terms, track compliance, and review call recordings for customer interaction standards.
- Collect and report customer satisfaction results and provide draft accrual submissions.
- Contribute ideas for product, program, and service plans to meet financial targets within budget.
- Build stakeholder relationships across vendors, finance, regulatory, and performance teams.
- Recommend tests and improvements to enhance customer response rates and reduce acquisition costs.
- Monitor program issues such as financial challenges, regulatory constraints, and technology changes, and propose mitigation strategies.
- Evaluate outreach and engagement strategies to guide future research and improvement initiatives.
Requirements
bachelor's
5+ years
lighting
utility
construction
Please submit your application by 11:59 PM on Wednesday, January 28, 2026 to ensure it is received before the posting expires. This role is virtual, but the selected candidate must reside in the Orlando‑Winter Garden‑Lake Buena Vista‑Lake Mary area to meet occasional on‑site requirements.
Work is performed primarily from a remote location after onboarding, with minimal travel and occasional on‑call duties, especially during storms. The office setting involves long periods of sitting, computer use, and telephone communication.
- Bachelor's degree in a relevant field or high school diploma/GED with at least five years of related experience.
- Experience in lighting, utility, construction permits, or business operations preferred.
Benefits
Joining Duke Energy offers a friendly work environment, growth opportunities, recognition, and competitive compensation and benefits. Employees help improve the lives of millions daily while working on innovative lighting‑as‑a‑service products and programs.
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship is offered for this position.
Security clearance
Overview
$29 billion
Annual Revenue (2023)
The company reported impressive financial performance, achieving significant revenue in 2023.
58,000 MW
Total Generation Capacity
A diversified portfolio including coal, gas, nuclear, hydro, wind, and solar.
8 million
Electricity Customers
Serves a substantial number of electricity users across multiple states.
$210 million
HQ Renovation Cost
The iconic LEED-Platinum skyscraper in Charlotte cost significantly to build.
- Grew from a regional power provider into one of America's largest energy holding companies.
- Manages a diversified generation portfolio—coal, gas, nuclear, hydro, wind and solar.
- Typical projects include grid modernization, pipeline infrastructure, renewable energy build-outs and nuclear operations.
- Charlotte headquarters anchors an iconic LEED-Platinum skyscraper reshaping the city skyline.
Culture + Values
- Honesty and integrity are at the core of all we do.
- A culture of transparency, high performance and pride among employees.
- Behaviors, as well as results, matter in our company.
- A Culture of Accountability enabling anonymous reporting and consistent enforcement.
- Our Ethics and Compliance Program is designed to foster a culture of ethical and compliant behavior.
Environment + Sustainability
44% reduction
Scope 1 Carbon Emissions
Achieved a 44% reduction in Scope 1 carbon emissions since 2005, equivalent to removing 13 million vehicles from the road.
48% reduction
Electric‑Generation CO₂
Reported a 48% reduction in electric‑generation CO₂ emissions from 2005 levels as of 2023.
50% reduction target
Carbon Emissions by 2030
Committed to reducing carbon dioxide emissions by at least 50% from 2005 levels by 2030.
Double renewables by 2025
Renewables Portfolio Expansion
Planning to expand the renewable energy portfolio from 11,900 MW to 30,000 MW by 2035, with an intermediate goal to double it by 2025.
- Net‑zero CO₂ emissions from electric generation by 2050
- 31% reduction in carbon emissions since 2005 (prior to 2030 acceleration)
- Methane‑neutral natural gas distribution by 2030
- Less than 5% energy from coal by 2030; full coal exit by 2035
- Expanded net‑zero target to include Scope 1, 2, and certain Scope 3 emissions
- Smart, self‑healing grid avoided over 1.5 million outages & 3.5 million outage hours (2023)
- Targeting 80% reduction in electric‑generation CO₂ by 2040
Inclusion & Diversity
100% Score
LGBTQ Equality Index
Achieved a perfect score on the Human Rights Campaign's Corporate Equality Index, demonstrating commitment to LGBTQ-friendly policies.
500 Members
LGBTQ Equality ERG
The WeR1 LGBTQ Equality Employee Resource Group has nearly 500 members, supported by senior leadership to foster inclusion and professional development.
- Reflecting the communities we serve and strengthening our culture of inclusion and belonging (foundation principles)
- Diversity & Inclusion Councils and Employee Resource Groups drive inclusion and professional development
- Strategic goal: attract, engage and retain a talented, diverse workforce
- Strategic goal: create an inclusive workplace where everyone is empowered
- Strategic goal: embrace diverse perspectives including culture, background and gender