You will be a key member of the pensions administration team, providing support to the administration manager(s) and managing client relationships with trustees, scheme members and corporate clients. You will deal confidently with member enquiries via phone, email and post and ensure that work is prioritised correctly so that target dates can be met.
This role would suit someone with strong DB (Defined Benefit) scheme knowledge, excellent manual calculation skills and someone who is comfortable in reviewing others work.
You will need to have gained previous pensions administration experience of Defined Benefit (DB) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases.
The successful candidate will be able to assimilate information quickly and will take an enthusiastic, positive and flexible approach to work. This role will require someone with a high degree of accuracy, along with strong communication and organisational skills. Being an active listener and able to work as part of a multi-disciplined team will be key, as will being able to recognise the need for a customer focused approach when delivering service.
This is a brand new, full-time permanent position offering hybrid working, genuine professional progression and excellent overall package.