Incident Containment Coordinator
Southern Water
Lead rapid pollution response and containment to protect waterways and communities.
8 days ago ago
£35,000
Experienced (8-12 years)
Full Time
Worthing, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
Role
What you would be doing
containment plans
rapid deployment
risk assessment
incident lead
reporting
innovation
- Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks.
- Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning.
- Lead post-incident reviews on the containment plan and response.
- Establish clear lines of communication and authority across teams and stakeholders.
- Maintain a dynamic decision matrix to guide real-time prioritisation.
- Maintain a log of blockers and resolutions to inform future planning.
- Design pre-emptive solutions and contingency protocols for high-risk failure points.
- Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites
- Monitor containment progress and adjust tactics in real time to meet the 4-hour target.
- Coordinate rapid deployment of internal and external resources, including contractors and emergency services.
- Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations.
- Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays).
- Ensure plans are regularly tested, updated, and aligned with regulatory standards
- Champion innovation in pollution response technologies and methods.
- Liaise with Nova Team, PCL’s and field resources during and after incidents.
- Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies.
- Ensure all contractor resource is compliant, and risk is closed out before leaving site.
- Escalate issues appropriately and activate backup plans without delay.
- Act as the Incident Lead for Containment during pollution events, directing all onsite and offsite activities.
- Integrate lessons learned into future containment strategies.
- Risk Scanning and Early Intervention: Using insight from other roles horizon scan early to provide mitigation options.
- Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents.
- Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand.
- Ensure all personnel involved in response are trained and briefed on containment protocols.
- Provide timely updates and post-incident reports to internal leadership and regulators.
- Collaborate with field teams to improve asset performance and resilience.
- React swiftly to emerging blockers (e.g., weather, site access, equipment failure).
- Support innovation in pollution detection, sampling, and control technologies
- Ensure transparency and accountability in all response activities
What you bring
scada
data integration
environmental risk
wastewater
analytical
stakeholder engagement
- Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively.
- Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential.
- Excellent communication and stakeholder engagement abilities.
- Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary.
- Relevant industrial experience
- Logistical back: knowledge of the wastewater sector and available services to mitigate risk
- Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important
- Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial.
- Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture.
- Strong analytical and problem-solving skills.
- Environmental linked qualification
- Performance Tracking: Experience in tracking all initiated interventions to ensure completion and effectiveness, and maintaining an audit trail of actions taken and outcomes
- Ability to undertake challenging conversations and drive positive change
- Proven experience in environmental management, pollution control, or Wastewater/Water operations.
- Operational Coordination: Experience in liaising with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment
- 25 days annual leave + Bank Holidays
- Study support may be available for job-related qualifications.
- Competitive maternity & paternity leave and flexible return to work options
- Health Cash Plan
- Occupational health service
- Digital GP service
- Free annual flu jab and eye test vouchers
- Pension contributions up to 11% (depending on your contribution)
- Two paid volunteering days a year
- Salary sacrifice electric car scheme (after 6 months service)
- A network of sports and social clubs
- Cycle to work scheme.
- An employee assistance program
- Company and performance-related bonus
- Discounts with over 800 popular retailers
- Life assurance equal to 4x salary
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Interview process
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Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
- Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
- Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
- Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
- “Working differently” – using new technology and nature‑based solutions
- “Collaborating with community partners”
- “Showing leadership on key environmental issues”
- “Engaging with customers, stakeholders and partners to maximise opportunities”
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
- On track to generate own renewable energy and buying accredited renewable energy since 2021.
- Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
- Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
- No publicly available strategic DEI goals or gender‑related statistics found
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