Leasing Associate

Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. This role handles lease signing, acts as a landlord for property owners, and ensures a seamless rental experience for prospects and residents.

• Respond to telephone and online inquiries, scheduling virtual, self‑guided, and in‑person tours.
• Qualify prospects using lead management software and assist with applications and deposits while adhering to Fair Housing requirements.
• Maintain an updated availability report and process applications with credit checks and rental‑history verification.
• Obtain Community Manager approval and follow up with applicants on their status.
• Show apartments, close sales, prepare units for move‑in, collect signatures, and provide community orientation.
• Maintain an active social‑media presence for the property to enhance visibility and engagement.
• Promptly address resident complaints, questions, and service requests to promote satisfaction and retention.
• Generate leads, schedule appointments, conduct tours, maintain showrooms, and perform necessary follow‑up.
• Utilize marketing strategies within budget, including competitive rates, referrals, promotions, and outreach.
• Plan and host resident events such as parties and contests to improve retention.
• Complete all lease, move‑in, and check‑out paperwork accurately and in a timely manner.
• Attend weekly and daily goal‑setting meetings as appropriate.
• Collaborate with the maintenance team to ensure prompt resolution of resident service requests.

Requirements

Candidates should have an associate’s degree or equivalent, or six months to one year of related experience, along with proficiency in Microsoft Office and property‑management software. A valid driver’s license is required.

Physical requirements include extended periods of sitting, occasional stair climbing, reading documents and screens, and lifting items up to 20 pounds. The role is primarily office‑based on‑site but may involve occasional outdoor work, and employment is contingent on a background check and a valid driver’s license.

Benefits

At RPM, we’re in the business of extraordinary. We believe a people‑first approach drives success, so we offer top industry pay, comprehensive benefits, and clear pathways for upward mobility through career training and education. Join us to start your extraordinary journey today.

RPM Living provides weekly pay, comprehensive health coverage, employer‑paid assistance and wellness programs, 401(k) with a robust match, and numerous perks such as discounted memberships and travel. Employees also enjoy paid time off, floating holidays, volunteer days, and a strong focus on diversity, equity, inclusion, and belonging. The anticipated pay is $19 per hour plus bonuses and a generous benefits plan.

Training + Development

Interview process

Visa Sponsorship

Security clearance