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IT Technician
Yu Energy
Providing IT support, maintaining ticketing system, setting up/configuring devices, administering Active Directory and M365, managing assets, assisting with site moves, and following SLA's.
16d ago
£29,000 - £31,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Nottingham, England, United Kingdom
Office Full-Time
Company Size
- Employees
Service Specialisms
Energy Supply
New Connections
Energy Management
EV Charging Services
Meter Installation
Customer Support
Sector Specialisms
Hospitality
Construction
Manufacturing
Education
Sports & Fitness
Retail
Health & Care
Automotive & Travel
Role
What you would be doing
device setup
conference systems
user guides
certification support
cloud services
client support
- Set-up, install and configure PC/Laptops/ mobile devices for internal users.
- Maintain business conferencing systems.
- Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner.
- Create user guides for colleagues and users.
- Support the renewal of ISO7001 and Cyber Essentials Plus certification
- Ensuring that all IT support calls are recorded accurately within the ticketing system.
- Use of cloud-based services and technologies.
- Carrying out support for client users with day-to-day IT issues.
- Assist with site moves and equipment relocation.
- Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames.
What you bring
windows os
device management
helpdesk
anti-virus
it security
m365 admin
- Windows operating systems configuration and troubleshooting.
- Laptop and desktop imaging, device management.
- Experience of Helpdesk ticketing system and working to SLA’s.
- Anti-virus/anti-malware products.
- Meticulous - excellent attention to detail
- Software installs and troubleshooting.
- Understanding of IT security principles and best working practices.
- M365 administration, configuration, and monitoring
- M365 configuration and management.
- Ability to manage own workloads and prioritise.
- Communicator – you have excellent communication skills, both verbal and written
- Mobile devices management.
- Windows Desktop administration using Group Policy
- Flexibly in working pattern to support business changes and projects.
- Driving licence and access to a vehicle required. (for site visits)
- Exposure to MS Intune, Autopilot, Entra, advantageous.
Compensation: £29,000 - £31,000 / year
- Employee Assistance Programme
- Learning and development opportunities
- Day off on your birthday
- Appointment allowance
- Refer a friend payment
- New modern facilities
- 24 days annual leave + bank holidays
- Annual salary review
- Death in service and critical illness cover
- Holiday buy – up to 5 additional days
- Long service recognition
- Enhanced paternity, maternity and adoption policies
- Company sick pay (subject to length of service)
- 3 days additional annual leave if you get married/civil partnership etc.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- driving license and access to a vehicle required for site visits.
Company
Overview
£279 m
Revenue in 2022
Company revenues reached £279 million in 2022, reflecting significant growth.
72% increase
Pre-tax profits growth
Pre-tax profits grew by 72% in 2022, driven by rising volumes and smart-meter roll-outs.
20,000+ sites
UK customer base
Now serves over 20,000 sites across the UK, offering comprehensive energy solutions.
3-year contracts
Energy contract duration
Forward-hedges energy contracts for up to 3 years, protecting customers from price volatility.
- Launched as a tailored business energy firm, founded on care-home experience and frustration with poor service quality.
- Acquired Bristol Energy’s commercial customers in 2020 and Bilpower’s last-resort customers in 2021, driving rapid growth.
- Distinctive green plans offer 100% renewable electricity and carbon-neutral gas, with savings incentives for multi-utility switchers.
- Unique projects range from SME office setups to large-scale installations like Trent Bridge and university campuses, with customized billing and installations.
- We provide an honest and personal service.
- We want to make energy simpler, clearer, and better value for businesses.
- We believe in delivering energy solutions that go beyond expectations.
- We value integrity, transparency, and accountability.
2030
Net Zero Commitment
Achieving emission neutrality by targeting the year 2030.
100%
Renewable Electricity
Providing renewable energy solutions for all customers.
- Reducing carbon emissions across operations and supply chain.
- Promoting energy efficiency and sustainability in business practices.
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