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Field Supt EI
Schindler Group
Oversee maintenance, repair, and service of elevators/escalators, manage staff and ensure quality.
9d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Phoenix, AZ
Field
Company Size
70,406 Employees
Service Specialisms
Elevator Services
Escalator Services
Maintenance
Installation
Modernization
Sector Specialisms
Residential
Commercial
Public Transit
Office Buildings
Hotels
Hospitals
Apartment Complexes
Low-rise Buildings
Role
What you would be doing
audit management
order scheduling
maintenance quality
preventive maintenance
tooling evaluation
safety management
- Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
- Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
- Advise Area management of competitor activity as related to pricing, performance and manpower
- Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
- Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
- Safety: Uphold the highest safety standards for all.
- Create Value for the Customer: Deliver innovative, reliable solutions.
- The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements.
- Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
- Integrity and Trust: Foster honest, ethical relationships.
- Maintain and manage pro-active relationships with local IUEC business agent.
- Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
- Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
- Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
- Develop spirit of teamwork and dedication to quality improvement among all employees.
What you bring
problem solving
pc skills
engineering degree
elevator service
leadership
customer service
- Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
- Must be able to teach the hourly employees the Company's methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity.
- Excellent PC skills
- The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized.
- BS/AS degree in Engineering or Business with prior technical sales experience; or Journeyman Technician experience with minimum 5 years in field.
- Preferred three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.
- Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate
- Must have a minimum high school education.
- Field Supt must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He/she must be able to demonstrate to customers that they are receiving fair value for their expenditures.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- A wide range of development opportunities to boost your professional and leadership growth.
- Fully vested 401k match, up to 7% of total eligible compensation.
- Tuition Reimbursement - Eligible after 6 months of service.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1874
Year Established
The company was established in Switzerland, marking the beginning of its legacy in transportation solutions.
2B journeys daily
Daily Passenger Journeys
Enabling seamless movement across global transportation hubs, high-rises, malls, and public spaces.
$13.7B revenue
Annual Revenue
Strong financial performance with significant contributions from service and modernization divisions in 2023.
300 units delivered
Recent Project Milestone
Recent deployment includes nearly 300 elevator units to The Avenues in Riyadh.
Over 1,000 branches
Global Presence
Operates through a network of over 1,000 branches globally, showcasing extensive reach and operational capacity.
656 ft tower
Elevator Test Tower
Features the world’s first dedicated elevator test tower in Shanghai for advanced safety and performance testing.
- Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways.
- Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer.
- Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.
- Safety – Safety for each one of our passengers and employees is foremost.
- Create value for the customer – Our customers are at the heart of what we do: their success is our success.
- Commitment to people development – We foster lifelong learning and empower employees to help shape the future of our company.
- Integrity & trust – We follow the highest standards of professional and personal conduct in all our relations.
- Sustainability – Sustainability is integral to the Schindler way of doing business, defining how we work – creating long-term value for all.
- Quality – We aim to deliver genuine Swiss quality, based on leading technology, precision engineering, and innovative, sustainable solutions.
90% Reduction by 2040
Net-Zero Commitment
Committed to achieving full-scope net-zero greenhouse gas emissions with a 90% reduction across Scopes 1, 2, & 3 by 2040 compared to 2020 levels.
50% & 42% Reductions
Science-Based Targets
Approved science-based targets include a 50% reduction for Scopes 1 & 2 and a 42% reduction for Scope 3 by 2030, starting from a 2020 baseline.
100% Renewable by 2025
Electricity Goal
Aims to procure 100% renewable electricity across all operations by 2025.
30% Energy Improvement
Product Efficiency
New elevator and escalator products achieve a 30% improvement in energy efficiency compared to previous models.
- Achieved 90% Renewable Electricity in 2022
- Targeting ISO 50001 Certification for Major Production Sites by 2025
- 25% Maintenance Portfolio Cloud-Connected in 2022
- 40% Energy Reduction with PORT 4D System
- Roadmap Includes Strategies Like Circular Design and Low-Carbon Materials
69,000+ employees
Global workforce
A workforce spanning over 69,000 individuals across 130+ nationalities.
13% female
Gender distribution
As of end-2023, 13% of the workforce identifies as female, with 87% male.
300+ women
Leadership programs
Over 300 women participated in leadership and advancement programs.
5 generations
Workforce diversity
Encourages multigenerational teams, up to five generations working together.
- Committed to UN Women’s Empowerment Principles; CEO regularly reviews gender progress.
- Equal‑pay initiative ensuring fair pay regardless of gender.
- Part of Valuable 500 commitment to improve recruitment and inclusion of people with disabilities.
- Support for UN Standards of Conduct tackling discrimination against LGBTI people; awarded Swiss LGBTI* label.
- Employee inclusion networks for gender, LGBTQIA+, multicultural/ethnicity, generations, diverse abilities, mental wellbeing, U.S. veterans.
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