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Senior Quality Business Partner
Ghd
Oversee enterprise quality management and drive improvement across the eco‑region.
13d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Toronto, Ontario, Canada
Hybrid
Company Size
10,000 Employees
Service Specialisms
Engineering
Architecture
Construction services
Consulting
Project Management
Design
Technical Services
Property Development
Sector Specialisms
Water
Energy
Resources
Environment
Property and Buildings
Transportation
Hydrology and Hydrodynamics
Digital Technologies
Role
What you would be doing
data analysis
process improvement
quality management
reporting
standards compliance
stakeholder engagement
- Collaborate with appropriate stakeholders to coordinate and influence initiatives that support GHD in achieving its improvement objectives.
- Foster a culture of continuous improvement within the eco-region, encouraging innovation and best practices in quality management.
- Mentor and support quality team members within the region, fostering their professional growth and ensuring alignment with organizational goals.
- Identify opportunities for process improvements based on data analysis and collaborate with cross-functional teams to develop and implement solutions for quality-related issues.
- Engage with regional and discipline stakeholders (e.g., Project Delivery), to understand their needs and challenges, providing Quality solutions that enhance business outcomes and management practices.
- Prepare and present reports on quality performance to senior management at eco-region, and region at predetermined intervals.
- Stay updated on changes in international standards and project delivery practices and adjust quality assurance processes accordingly.
- Utilize various data sources to identify strategic areas for improvement within the eco-region, ensuring data-driven decision-making.
- Ensure the delivery of Enterprise Quality Management objectives within the eco-region.
- Monitor and evaluate the performance of quality management initiatives, ensuring they meet the desired outcomes and contribute to overall business success.
What you bring
quality management
change management
analytical skills
stakeholder management
project controls
7+ years
- Experience in environment, health & safety, and quality management programs.
- Minimum post-secondary education with a focus on quality management, business administration, consulting, or a related discipline.
- Working knowledge of project control procedures, SOPs, and regulations.
- Experience in change management with a record of effectively managing the implementation and adherence of procedures.
- High-level analytical skills, sound judgment, and decisiveness in problem-solving.
- Demonstrated ability to actively listen and understand diverse perspectives, accurately decipher business context, and gauge the dynamics and needs of various stakeholders.
- Experience in developing and delivering internal reporting, insights, analyzing, and monitoring tools.
- Proven ability to develop and maintain strong partnerships with internal stakeholders, actively engaging with these stakeholders and developing their Quality capability in the process.
- Proven relationship-building, coaching, networking, and negotiation skills with an ability to influence.
- Demonstrated experience in designing, implementing, monitoring, and reporting on QMS initiatives, including undertaking quality reviews and audits.
- Experience in project delivery facing roles, providing clear guidance on standard operating. procedures and ensuring compliance with rigorous check and review processes.
- 7+ years’ experience in a similar role, ideally in a consulting, engineering, or project management environment, with a focus in quality management, stakeholder management and improving performance.
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Company
Overview
1928
Year Founded
The organization has been evolving since 1928, starting as a small engineering practice and growing into a global powerhouse.
5 Continents
Global Presence
The organization operates across five continents, with key markets including Australia, the United States, and the UK.
- With a focus on innovation, it integrates expertise across various sectors to deliver world-class solutions.
- The organization is known for tackling large and complex projects, such as designing bridges and tunnels and constructing energy-efficient buildings.
- Notable projects include infrastructure development for major cities and energy-efficient solutions for industrial facilities.
- The organization continues to expand its digital and technological capabilities to ensure solutions are cutting-edge and sustainable.
- Safety
- Teamwork
- Respect
- Integrity
2050
Net-zero target validated by SBTi
Science-based target validated by the Science-Based Targets Initiative (SBTi) for achieving net-zero greenhouse gas emissions by FY2050.
2025
Carbon neutral commitment
Committed to achieving carbon neutrality for Scope 1 and Scope 2 emissions by 2025.
70%
Recycled materials in packaging
Boxes for electrical products use 70% recycled materials and are fully recyclable.
- Prioritising direct emissions reductions over purchasing carbon offsets (statement from Enterprise Sustainability Leader)
- Partnered with Decarbonisation Network to support clients' decarbonisation roadmaps and accelerate net-zero goals
- Slimline packaging to reduce material usage and transportation impact
Level 4–5
GDEIB Inclusion Benchmark
Targeting level 4–5 on the Global Disability Inclusion Benchmarking (GDEIB) by 2025.
9 Employee Groups
Resource Groups Established
Established 9 Employee Resource Groups (ERGs) to support various diversity demographics.
- Board‑mandated aim to become #1 in industry for inclusion & diversity
- I&D strategy built on five behaviours: open, informed, accountable, empathetic, bold
- Inclusion & Diversity goals embedded in employee performance reviews
- Awards: Employer of Choice for Gender Equality (2020–2022), Workforce Diversity Award (2021), Disability Equality Index – Best Places to Work for Disability Inclusion (2023)
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