Manager, Digital Services (Low Code Application Development)

Description

• Monitor and enforce architectural and platform governance policies for the low-code environment to ensure consistency, quality, and security.
• Continuously refine and improve business and IT processes based on performance metrics and user feedback.
• Assist and support with the Head of Digital Services to shape the long-term technical roadmap, ensuring digital initiatives are architecturally sound and aligned with business goals.
• Lead the delivery of B2B application development projects throughout the entire lifecycle, from ideation and business case development to deployment and support.
• Collaborate with and provide technical oversight to internal teams and external vendors to ensure the successful implementation of solutions.
• Perform rigorous program and change management to ensure delivered solutions meet all functional, performance, privacy, and operational requirements.
• Manage vendor relationships to ensure maintenance, support, and system enhancements comply with service level agreements.
• Define and track KPIs related to the low-code platform's usage and effectiveness to drive process improvements.
• Provide technical guidance to junior/outsourced developers and promote agile methodologies and best practices within the project team.
• You will contribute to the solution design for B2B web and mobile applications, translating business requirements into well-designed, scalable, and secure application features.

Requirements

• Strong practical knowledge of both DevSecOps principles (CI/CD, Infrastructure as Code, automated security) and IT Service Management (incident, problem, and change management).
• Possession of low code platform certifications (e.g., Architecture Specialist, Professional/Expert Developer) is highly desirable, demonstrating hands-on experience designing, developing, and deploying robust applications on the platform.
• An accredited degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related discipline.
• Have at least 3-5 years of working experience, with a significant portion focused on solution development and technical design, preferably in large corporations with customer-facing, business-critical IT systems.
• Hands on experience in architecting and delivering enterprise digital solutions using low-code development platforms.
• Excellent communication, verbal, written, and presentation skills to effectively describe and defend architectural decisions and proposed solutions to internal and external parties.
• Strong analytical, project management, and communication skills; self-motivated and effective in a team.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance