Maintenance Operative

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

• Carry out redecoration and repairs within apartments and communal areas.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting form these.
• Administer all maintenance and health and safety records.
• Support and complete risk assessment monitoring.
• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
• Conduct building audits including health & safety and compliance.
• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Identify and communicate any potential areas for future works.
• Escort contractors whilst working on site.
• Assist with visual daily health and safety checks.
• Manage and meet agreed KPI’s as set by the line manager.
• Ensure all residents enjoy a high level of maintenance and cleanliness.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
• Preparing apartments for occupation.
• Understand and respond to health and safety matters in a timely manner.
• Complete all paperwork and procedures in line with company policy.
• Support with CapEx improvement works/schedules.

• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Professional presentation, confident and outgoing in nature.
• Understanding the importance of achieving deadlines and ensuring quality output.
• Previous building mobilisation experience would be an advantage.
• Attention to detail and taking ownership of all of core tasks/duties.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.
• Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.

Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.

• Competitive salary
• Employee Assistance Scheme
• 25 days holiday, plus bank holidays
• Company Pension scheme
• 40 hours per week
• Paid overtime
• Days of Work: Monday – Friday with 1 Saturday in 5 on a rota basis
• Life Assurance cover