Concierge

Description

• Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
• Assist with resident events and initiatives
• Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
• Work as part of the site team to ensure that each event is a sociable and pleasurable environment
• Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
• Marketing the property
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Maintain work area to an appropriate level of presentation
• Ensure that the Community Amenities area has proper inventory

Requirements

• Ability to work a flexible schedule, including evenings and weekends
• Yardi experience a plus
• Excellent follow up skills via email and phone
• Must be able to operate a computer, keyboard, mouse and other office equipment
• Acquire a broad knowledge of the community and the surrounding area
• Proactive communication with the Management for issues or concerns
• Social Media posting, Blogging, and Internet Presence
• Must be able to hear and understand verbal communications in person and over the phone or computer
• Experience with Microsoft Office Suite including Word and Excel
• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data

Benefits

• Opportunities for professional development, career growth, and role-based learning plans
• Paid time off plus floating holidays and volunteer days
• Weekly pay for all associates working onsite at an apartment community
• 401(k) with robust company match
• Employer-paid employee assistance, mental health, and wellness programs
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• Comprehensive healthcare coverage available for all full-time, regular associates

Training + Development

Interview process

Visa Sponsorship

Security clearance