Sales Coordinator

Description

• Stays involved throughout sale implementation to ensure any changes in scope are identified and resolved
• Coordinates with internal departments to maintain successful project flow between Designers, Project Managers, Project Coordinators, Installation Crews, etc.
• Assist in the preliminary budgeting and quoting for clients.
• Assist Sales and Designers with product research and technical order information.
• Build strong relationships with internal team (such as sales, design & project management)
• Assists with ensuring documentation standards are maintained for all account activities; ensures dealership process and procedures are followed.
• Attends project and account meetings as required.
• Request and negotiate pricing from vendors (depending on size of order) for both service and product
• Participate in team meetings as scheduled.
• Completes any necessary revisions to order throughout budgeting process.
• Provides frequent and regular status reports to customers regarding project and work order status.
• Assists salesperson in ensuring a responsible close of sale by confirming signed sales orders (and terms & conditions, if appropriate), client purchase orders, and forwarding deposit requests when required.
• Manages team assignments to ensure workload activities are appropriately balanced and supported.
• Assists with establishing costs and sell amounts for all account products and services, based on contract pricing, gross margin guidelines, and established service pricing; is responsible for “cost-of-sale” against account purchases.
• Ensures standards of performance are met for all customer work activities.
• Coordinate all customer projects and work orders: implementation of customer orders and service requests. Creates project number and quote.
• Complete bid/RFP forms and/or documents.

Requirements

• Adobe Acrobat
• Moderate to a high level of independence – able to work with minimal supervision
• Moderate to a high level of product knowledge
• Work in fast-paced environment
• Ability to organize and prioritize workloads
• 3 to 5 years of experience in customer service-related field
• Exceptional customer service skills & multi-tasking abilities
• Communicate effectively across multiple departments
• Moderate to high-level expertise in vendor/customer discounting
• Khameleon (Business System)

Benefits

• Departmental Assistance

Training + Development

Interview process

Visa Sponsorship

Security clearance