

Leading property and infrastructure developer with a strong presence in real estate and construction.
The Front Office Manager directs, monitors, and supervises daily activities across all Front Office sections—including reception, cashier, telephone, reservation, and baggage services—and coordinates with other operational departments. They ensure staff conduct reflects a positive corporate image, handle security issues in collaboration with the security department, and manage room inventory to maximize revenue.
The manager guarantees prompt, courteous, and efficient guest service, resolves complaints diplomatically, assists with check‑in/check‑out procedures, and oversees cash handling duties such as maintaining float amounts, authorising rate changes, and processing payments according to policy.
Qualifications include a diploma (preferably hospitality), at least four years of similar hospitality experience, strong team leadership, a positive attitude, enthusiasm, initiative, knowledge of the Opera system, and the ability to drive results.