Description

Key responsibilities include leasing and sales activities, resident experience and service, as well as operational and administrative duties. The consultant will manage showings, applications, move‑ins, maintenance coordination, unit inspections, and support property management with various administrative tasks.

• Show, lease, and welcome prospective residents.
• Conduct market surveys and implement marketing strategies to maintain occupancy.
• Process rental applications and guide residents through move‑in.
• Respond promptly to resident inquiries and resolve concerns professionally.
• Process maintenance requests and coordinate timely resolutions.
• Maintain accurate resident files and daily unit availability updates.
• Perform unit inspections to ensure move‑in ready standards.
• Support property management with administrative duties and phone support.
• Conduct move‑out inspections and assist with turnover procedures.
• Collect resident payments in accordance with company standards.
• Achieve leasing targets while delivering high‑quality customer service.
• Manage multiple tasks efficiently and keep precise records.
• Communicate effectively with prospects, residents, and team members.
• Handle high‑stress situations and resolve conflicts constructively.

Requirements

Successful candidates are customer‑focused, driven to meet leasing objectives, highly organized, and possess strong verbal and written communication skills. They must be able to handle high‑stress situations, resolve conflicts constructively, and maintain accurate records while juggling multiple priorities.

Applicants should have at least one year of customer service or sales experience, with multifamily leasing preferred, and a high school diploma or equivalent. Additional education, certifications, and intermediate proficiency in MS Office are advantageous, as is familiarity with property management software such as Yardi or Entrata.

The position requires flexibility to work nights, weekends, and holidays, and involves physical tasks like regular walking, standing, climbing, and lifting up to 25 lb (or 50 lb with assistance). Work may be performed indoors or outdoors in various weather conditions.

• Minimum 1 year of customer service or sales experience; multifamily leasing preferred.
• High school diploma required; additional certifications a plus.
• Intermediate proficiency in MS Office; Yardi/Entrata/EliseAI experience advantageous.
• Availability to work nights, weekends, and holidays as needed.
• Ability to lift up to 25 lb (50 lb with assistance) and perform regular walking, standing, and climbing.

Benefits

The Leasing Consultant is the face of the community, delivering exceptional customer service while driving leasing goals and ensuring a seamless experience for both prospective and current residents. This role offers the chance to grow a career in multifamily property management within a supportive environment.

Compensation ranges from $14 to $17 per hour, based on experience, with additional opportunities for commissions and bonuses.

Trinity offers a comprehensive benefits package that includes company‑paid medical, dental, and vision plans with a PPO‑HSA contribution, a 401(k) match up to 2 % of salary, life and disability insurance, paid holidays, vacation time, sick leave, volunteer time off, referral bonuses, and additional perks such as professional development and tuition reimbursement.

Candidates are encouraged to explore the opportunity to grow their careers with a company that values people as much as performance and to apply today.

• Eligible for company‑paid medical, dental, and vision plans with PPO‑HSA contribution.
• 401(k) plan with up‑to‑2 % employer match.
• Life, AD&D, short‑ and long‑term disability insurance included.
• Paid time off: 11 holidays, 2‑4 weeks vacation, sick leave, and volunteer hours.
• $1,000 referral bonus for eligible hires.
• Opportunities for professional development, tuition reimbursement, and employee discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance