Responsible and accountable for division capacity, forecasting, revenue and service. Ensuring staffing and training to achieve measure, installation and service requirements and objectives. Accurately forecasting by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post-installation communication.
Coach and foster teamwork, accountability, and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence and celebrate goal achievements. Identify underperformers, hold accountability, and implement training as required.
Monitor and manage our key business reports, dashboards, and key performance indicators including but not limited to: Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times. Execute and maintain company policies and procedures.
Monitor and manage COGs, inventory, accruals, job costing, all invoicing, and big box store purchases. Within each product, verify cost of labor and material for employees and subcontractors to achieve division profitability expectations.
Proactively manage customer satisfaction and resolve customer concerns. Regular and systematic customer updates including but not limited to: sales/measure to product ordered/received/time to schedule, product service and post installation follow-up. Respond within 24 hours to customer
Requirements
associate degree
2-5 years
ms office
construction
problem solving
supervision
Ability to supervise and train others and create and organize schedules
Associate’s degree in a related field or equivalent experience
2-5 years of relevant experience, preferably in the construction/remodeling industry
Creative and practical problem-solving/critical-thinking skills
Valid DL and clean driving record
Computer software competencies (MS Office 365)
Excellent written and verbal communication skills
Benefits
Robust benefit package - full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays and much more
Highly competitive pay (Qtrly Bonuses)
Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!
Company provided truck, tools, gas card & phone allowance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1953
Year Founded
The company has been providing home improvement solutions for over seven decades.
Millions Served
Homeowners Reached
The company has serviced millions of homeowners nationwide with its energy-efficient products.
Specializes in custom windows, doors, and home exterior products that enhance comfort and style.
Builds a strong reputation for quality and customer satisfaction in both residential and commercial projects.
Known for innovative designs and energy-efficient products, ensuring long-lasting results.
Offers a wide range of services from window replacements to complete exterior renovations, focusing on durability.
Delivers products tailored to specific home styles and climates.
Operates with a focus on craftsmanship, providing installation, maintenance, and support.
Continued growth has expanded its footprint to serve homes across multiple states.
Trusted partner for transforming home exteriors, whether upgrading existing features or building new homes.
Culture + Values
Customer-Centric: Champion's success is built on satisfying customer needs and exceeding their expectations.
Integrity: Champion conducts business honestly and ethically, ensuring trust in all relationships.
Excellence: Champion strives to provide the best quality products and service through continuous improvement.
Teamwork: Champion values collaboration, respect, and support within teams to achieve common goals.
Innovation: Champion embraces new technologies, methods, and ideas to improve products and services.
Environment + Sustainability
By 2050
Net-Zero Emissions Target
Aiming to achieve net-zero emissions across all operations.
Committed to sustainability and reducing its environmental footprint.
Using energy-efficient manufacturing processes to minimize waste.
Focus on using sustainable materials in products where possible.
Regular assessments to monitor and reduce energy consumption.
Inclusion & Diversity
Champions a diverse and inclusive workplace supporting equal opportunities for all employees.
Actively recruits and supports a diverse workforce with a focus on creating an inclusive environment.
Tracks and reports on gender diversity in leadership positions and the workforce.