Events Specialist

Description

• Lead the development of the Mobile App and Attendee Hub, focusing on networking tools and on-site attendee engagement features
• Manage the entire lifecycle of conference swag and merchandise, including proposing creative new concepts.
• Monitor the internal employee Slack Channel to proactively answer any staff questions or address concerns about the conferences.
• Manage the conference dedicated mailbox, providing timely and empathetic customer support on any registration or logistical issues.
• Oversee the execution of all sponsorship deliverables, acting as the main point of contact to ensure every promised benefit (e.g., signage, custom activations, etc) is fulfilled accurately and on time.
• Assist the Events Manager in monitoring overall event timelines, ensuring internal and external deadlines are met across various workstreams.
• Oversee the purchasing of all approved items and manage inventory, ensuring timely delivery to the conference site.
• Execute all website updates related to the agenda, speakers, and sponsors
• Serve as the primary administrator for the Cvent registration platform.
• Process all incoming sponsorship invoices and meticulously track payments collected against booked revenue.

Requirements

• Attention to Detail: Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously.
• Comfortable Operating: Self-motivated and confident in taking ownership of responsibilities within a fast-paced environment.
• Financial Acumen: Proven ability to manage invoices, track expenses, and reconcile sponsorship payments accurately.
• Platform Expertise: Required proficiency and hands-on experience with Cvent (including website builder, registration logic, and reporting). Experience with event mobile apps/attendee hubs is essential.
• Experience: 3-5 years of direct experience in event management, specifically working on large-scale user conferences of 5,000+ attendees.
• Soft Skills: Collaborative team-player with a strong customer-service mindset and high energy.
• Flexibility: Willingness to travel to and provide comprehensive on-site support for both Pantheon and Ignite.
• Communication: Exceptional written communication skills, capable of managing external sponsor expectations and internal employee queries.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance