QA/QC Manager

Description

• Support customer satisfaction surveys, performance reviews, and pre-performance meetings.
• Participate in DAWSON corporate QA/QC training during contract phase-in to ensure understanding of company-wide expectations and contract-specific requirements.
• Maintain on-site presence during Government hours and remain available to return to the site within two hours for after-hours quality issues or emergencies.
• Help create, maintain, and improve the QMS, prioritizing issue prevention and defining the methods, tools, and processes for quality identification, documentation, and rework.
• Provide quality oversight backed by technical expertise to ensure proper handling of specialized equipment and systems.
• Conduct recurring inspections, audits, and evaluations across all service areas—including facilities maintenance, custodial services, grounds maintenance, and environmental/safety functions.
• Ensure all deliverables meet performance standards; document deficiencies, track corrective actions, and verify closure of non-conformances.
• Lead root cause analyses to address systemic issues and recommend process improvements to enhance overall service delivery.
• Collaborate closely with the Project Manager, supervisors, technical leads, and corporate QA staff to ensure consistent quality oversight across contract areas.
• Monitor compliance with the Performance Work Statement (PWS), OSHA, EPA, energy/environmental requirements, and applicable SOPs.
• Develop, implement, and maintain the Quality Control Plan in alignment with contract requirements, Section C performance standards, and DAWSON’s corporate Quality Management System.
• Maintain detailed documentation including inspection logs, quality tracking tools, training records, and monthly performance reports submitted to the COR.

Requirements

• Ability to work independently, prioritize tasks, and interact professionally with government representatives and contractor staff.
• Shall possess at least five (5) years of recent experience in quality assurance or performance evaluation for federal support services contracts, including experience with facility maintenance, janitorial, or base operations support.
• Strong organizational, analytical, and written communication skills.
• Must be a U.S. citizen or lawful permanent resident with work authorization.
• Knowledge of OSHA, EPA, and applicable facility operations standards and regulations.
• Familiarity with Computerized Maintenance Management Systems (CMMS), inspection templates, and service performance tracking tools.
• Demonstrated experience developing or managing Quality Control Plans in accordance with FAR and government contracting requirements.
• Associate’s or bachelor’s degree preferred; equivalent experience accepted.
• Shall possess TS/SCI clearance

Benefits

• Contingent upon contract award.

Training + Development

Interview process

Visa Sponsorship

Security clearance