Drake Tappe
A global recruitment and talent solutions firm specializing in engineering and technical sectors.
Manage service centre operations and team to ensure customer satisfaction.
24 days ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Leeds, England, United Kingdom
Onsite
Company Size
500 Employees
Service Specialisms
Development
Construction
Investment
Site Selection and Evaluation
Zoning and Approvals
Build‑For‑Rent
Build‑to‑Suit Assessment
Project Feasibility
Sector Specialisms
Multifamily
Townhomes
Build-For-Rent
Subdivision Infrastructure
Student Housing
Active Adult
Assisted Living & Memory Care
Hospitality
Role
Description
contract compliance
health safety
team management
coaching
quality assurance
- Ensuring compliance with Company’s contract administration procedures
- Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
- Supporting with the management of the Service Centre team in line with Company policies to maximise the performance of the Service Centre
- Coaching and motivating employees to get the best from your team and deliver an excellent service to all customers
- Ensuring that the quality of customer care/service and products provided reflect the highest levels of excellence
Requirements
communication
supervisory
driving licence
health & safety
microsoft office
- Excellent communication and organisational skills
- Previous experience in a supervisory role, preferably in a fast-paced environment would be advantageous
- Full driving licence.
- Good understanding and experience of managing Health and Safety practices at work
- Computer literate. Working knowledge of Microsoft Office
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
- A premier talent solutions provider specializing in engineering, technical, and operational industries.
- Committed to delivering exceptional recruitment services and has grown into a globally recognized player.
- Offers specialized services in Energy, Infrastructure, Marine, Transport, and Utilities sectors.
- Connects clients with top-tier talent for complex projects through a robust network and deep industry expertise.
- Places professionals in high-profile projects across industries with a global impact.
- Focuses on creating long-term relationships with clients and candidates through a tailored approach.
Culture + Values
- We are dedicated to providing exceptional service, delivering value to our clients, and fostering long-term relationships.
- Integrity and professionalism are at the core of everything we do.
- We thrive on collaboration, both internally and with our clients, to deliver the best results.
- We encourage innovation and embrace continuous improvement to stay ahead in a dynamic industry.
- We respect and value our employees, creating a supportive and rewarding workplace.
Environment + Sustainability
2030
Net-zero commitment
Aim to achieve net-zero carbon emissions by this year, signifying a strong dedication to environmental responsibility.
- Seeks to minimize environmental footprint and optimize energy efficiency across operations.
- Integrates sustainability into business practices, focusing on reducing waste and eco-friendly solutions.
- Promotes green building solutions and encourages clients to prioritize sustainability.
Inclusion & Diversity
- strives to build a diverse and inclusive workforce where all individuals feel valued and supported.
- has implemented clear strategies to enhance gender diversity in leadership roles.
- specific initiatives are focused on increasing the representation of women and minorities in the workforce.
- regular training programs are conducted to foster a culture of inclusivity and awareness.