COMMERCIAL SALES SPECIALIST

Description

• Connect and provide updates to internal teams and external customers to address customer inquiries and order issues from order entry to invoice.
• Resolve problems, communicate solutions, or request information from the customer.
• Prospect new architectural and design firms as well as maintain relationships with existing accounts.
• Assist segment by providing support such as customer event attendance, maintenance of social media platform pages, product expertise, quote estimation, and communication for new product launches.
• Support sales of customers by providing presentation design, marketing campaign templates, calendar scheduling, and project tracking for segment.
• Develops in-depth knowledge and expertise with regard to all Daltile products, allied products, and installation methods by attending vendor presentations, workshop
• Provide customer account management such as order entry, order inquiry, product information, order status, pricing, inventory inquiries, and transportation management to analyze and resolve customer needs.
• Provide customer account management such as sampling, product information & application, and specification support.
• Connect and provide updates to internal teams and external customers regarding opportunity pipeline, customer inquiries, product solutions or changes from specification to sale.
• Respond to customer needs of low to medium complexity.
• Prospect new customers and maintain relationships with existing accounts.
• Work under close supervision and leadership in the functional area.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance