Specialist, Creative Operations

Description

• Evaluate artwork and marketing project requests and independently determine scope, feasibility, required stakeholders and timeline; lead intake and kickoff meetings; and set clear expectations for deliverables.
• Release approved artwork to suppliers, oversee proof submissions, and communicate approvals or rejections in a timely and accurate manner.
• Establish standards, documentation, and training based on best practices and business needs, and provide training to suppliers, internal stakeholders, and new hires on artwork and label processes.
• Interpret brand standards, legal/compliance guidelines, and product requirements to ensure quality and regulatory alignment.
• Provide training and ongoing support to associates across Oatey’s network to ensure full understanding and consistent execution in the use of label technology
• Monitor process performance and lead continuous improvement activities.
• Evaluate and determine appropriate label structure, formatting, and data hierarchy based on product and regulatory requirements.
• Take ownership of the artwork creation and change process, ensuring projects move forward on schedule and all stakeholders complete their responsibilities.
• Maintain up-to-date artwork and supplier databases, ensuring accuracy and accessibility across teams.
• Own the internal label production process from intake through final approval.
• Make decisions on label template updates and system configurations to ensure accuracy and compliance.
• Actively manage timelines, track status in project management software, and escalate issues or delays to keep projects on track.
• Create, maintain, and continuously update label templates and data in internal systems.
• Perform additional responsibilities as assigned to support production and marketing operations.
• Prioritize competing artwork and marketing requests based on business impact, urgency, and resource availability.
• Create, maintain and update processes to ensure efficiency and compliance, and communicate changes as needed.
• Identify discrepancies in master data and determine corrective actions.
• Resolve cross-department conflicts, negotiate timelines, and make decisions to remove obstacles.
• Own and administer the label technology platform, ensuring functionality, updates, and optimization meet business needs

Requirements

• Familiarity with NiceLabel or Teklynx CodeSoft design software (or similar label software) and Wrike (or similar project management software) preferred.
• Proficiency with Microsoft Office (Outlook, Excel, Word, etc.).
• 3–5 years related experience in project management, creative production or compliance-heavy coordination preferred
• Inquisitive nature with drive to understand how systems work.
• Understanding of process improvement methodologies in a cross-functional environment.
• Strong written, verbal, and visual communication skills with the ability to present to varied audiences.
• High school diploma or GED required.
• Associate’s or bachelor’s degree in project management, business, marketing, or equivalent experience strongly preferred.
• Self-motivated with the ability to prioritize and manage multiple tasks and deadlines.
• Strong ability to quickly learn and adapt to new technologies, software, and systems.
• Experience in project coordination, label/artwork production, and/or procurement/design strongly preferred.

Benefits

• Annual Discretionary Cash Profit Sharing
• Short-Term and Long-Term Disability income protection coverage at no cost to associates
• Tuition reimbursement
• Paid Maternity and Paid Parental Leave
• Generous paid time off programs and paid company holidays to support flexibility and work-life balance
• 401(k) with competitive company match
• Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP)
• Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents
• A robust suite of complementary benefits to support associate well being

Training + Development

Interview process

Visa Sponsorship

Security clearance