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Bell Person (On-Call)
Highgate
Bellperson responsible for assisting guests with luggage and accommodating them during their stay.
13d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Honolulu, HI
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
room tour
room changes
room inspection
package delivery
local information
suite tours
- Explain features of the room including operation of electronic devices and entertainment.
- Assist with room changes.
- Escort guests to rooms and familiarize them with hotel services.
- Inspect guest’s room to ensure it is in order and that supplies are adequate.
- Store, track, and deliver packages as needed.
- Check/store luggage for arrivals and departures with luggage tags.
- Provide information, maps and directions as required.
- Where applicable answer console to assist front desk agents.
- Ensure lobby reader board is correct.
- Deliver flowers, laundry, packages and other amenities to guestrooms.
- Assist Houseperson with guest requests.
- Maintain list of local transportation guides, churches, sports arenas, etc.
- Deliver messages to meeting rooms.
- Load and unload luggage carts.
- Maintain current listing of local and area attractions, special events and activities.
- Show guestrooms and suites as needed and emphasize the hotel’s amenities.
- Organize and deliver luggage for tour groups
What you bring
driver's license
communicate effectively
maintain confidentiality
stand during shift
high school diploma
listening skills
- Must have a valid driver's license for the applicable state. (If applicable)
- Must be able to effectively communicate both verbally and in writing
- Must be able to maintain confidentiality of information.
- Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Ability to stand during entire shift.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must maintain confidentiality of information
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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