ASTEC provides equipment and solutions for infrastructure, construction, and energy industries.
Remote technical support for Astec equipment, diagnosing and resolving issues.
6 days ago ago
Junior (1-3 years)
Full Time
Chattanooga, TN
Field
Company Size
3,700 Employees
Service Specialisms
Equipment Manufacturing
Aftermarket Parts and Service
Asphalt Plant Supply
Asphalt Paving Equipment
Aggregate Processing Equipment
Recycling Equipment
Material Handling
Concrete Production Equipment
Sector Specialisms
Infrastructure
Aggregates
Mining
Road Building
Concrete Production
Industrial Automation
Asphalt Plant Control Systems
Aggregate Processing
Role
Description
technical support
diagnostic tools
remote diagnosis
bulletin publishing
site visits
report billing
Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC)
Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance.
Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer
Occasional travel to dealer or customer location for diagnostics and dealer assistance
Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing.
Requirements
electrical
hydraulics
microsoft office
high school
communication
conflict management
Prefer experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries
Minimum 0-2 years’ experience in construction, manufacturing, or related fields
Maintains positive and professional attitude with customers, co-workers.
Clearly documents technical details in case management system.
Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment
Capable to manage conflict and resolve issues most positively for all parties concerned.
Excellent communication skills, both oral and written
Honesty and integrity in all aspects of business
Knowledge of electrical and electronic circuits
Ability to read and understand mechanical, electrical, and electronics blueprints and designs.
Willingness and ability to occasionally travel domestically and internationally.
High school diploma is required; college degree is a plus
Founded with a vision to provide innovative equipment solutions to the construction industry.
A leader in the design and manufacturing of equipment for road building, aggregate processing, and energy sectors.
Delivers reliable, durable machinery that helps build infrastructure and energy projects around the world.
Known for pioneering technologies in asphalt mixing, crushing, screening, and environmental solutions.
Astec's commitment to product innovation has shaped major projects globally, from highways to power plants.
Throughout its history, Astec has led with a forward-thinking approach to sustainability in construction.
The company’s diverse portfolio spans across infrastructure development, industrial energy solutions, and more.
Astec’s impact can be seen in projects that range from municipal infrastructure to global energy plants.
Culture + Values
Safety
Devotion
Integrity
Respect
Innovation
Environment + Sustainability
Net-zero by 2050
Carbon Emission目标
Committed to achieving net-zero carbon emissions in asphalt production and construction by 2050.
2050 Net-zero Goal
Industry-wide目标
Joined NAPA’s 'The Road Forward' initiative to support industry-wide net-zero by 2050.
2023 Solar Install
Solar PanelsInstalled
Installed solar panels at the Johannesburg, South Africa manufacturing site in 2023 to reduce reliance on fossil fuels.
Aims to decrease carbon footprint of global manufacturing operations and processes
Joined DOE Better Plants program to set and meet voluntary energy performance goals
Upgraded LED lighting at 12 manufacturing sites
Tracking and reducing electricity, water, natural gas consumption, waste streams and water usage
Designing products (e.g. Cold Planers, Double Barrel mixers, Concrete plants) to support high recycled asphalt or low-carbon concrete with partners like CarbonCure
Partnering with CarbonCure to reduce embodied CO₂ in concrete batching
Internal baselines established for GHG emissions and utility usage to guide reduction efforts
Inclusion & Diversity
Launched a Women in Leadership group to support career development for women (2021–2022 reporting period)
Corporate Sustainability Report (2021–2022) highlights investment in employee well-being, ethical operations and workplace safety
No publicly disclosed gender parity goals or workforce gender distribution percentages