Assistant Manager

We are seeking a detail-oriented and dependable Centralized Operations Support Specialist in multifamily to join our Dallas-based operations team. This role will focus on the accurate and timely processing of Final Account Statements (FASs), renewal administration, invoice processing, and application administrative workflows.

• Meet or exceed individual productivity and accuracy targets as established by the Team Leader and the Director of Operations & Transaction Support.
• Assist with application administrative workflows, ensuring compliance and completeness.
• Take ownership of assigned responsibilities and contribute to overall team success.
• Support the renewal administrative process, including document preparation and data entry.
• Assist in resolving discrepancies and escalate issues to the Director of Operations & Transaction Support or Team Leader as needed.
• Follow established standard operating procedures (SOPs) and compliance guidelines.
• Prepare and process Final Account Statements (FASs) with accuracy and timeliness.
• Work closely with team members, Team Leader and the Director of Operations & Transaction Support to ensure consistent process execution.
• Participate in KPI tracking by ensuring timely and accurate reporting of assigned tasks.
• Maintain and update records, logs, and databases to ensure data integrity.
• Communicate effectively with other departments to support smooth operations and resolve issues.
• Accurately process invoices in accordance with company policies.
• Provide feedback on recurring process challenges and suggest opportunities for improvement.

1–2 years in administrative support, operations, accounting, or property management preferred.

The ideal candidate will thrive in a structured environment, have strong organizational skills, and demonstrate the ability to manage multiple tasks while ensuring accuracy and compliance with company standards. This position reports directly to the Director of Operations & Transaction Support.

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) and business systems.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and deadlines effectively.

Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.

Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners &; owners. Simply put, we Care.