Security Team Member - Control Room Operator

Description

• Provide exceptional customer service to internal/external stakeholders
• Disperse Guards to potential situations caught on CCTV and monitor situations until the closure of the incident
• Coordinate emergency incidents i.e. fire, bomb threat or any other critical incident
• Assist with Emergency Situations as they arise
• Manage various communications to the control room, dealing with Client, Tenant and Customer enquiries and/or issues
• Maintain all Security aspects around the Control Room including key registers, contact lists and leave registers
• Fire Alarm Response, EWS Mimic Panel Operation (Warden) and provide accurate reports
• Monitor and operate CCTV cameras and associated equipment
• Maintain daily reporting requirements within agreed timelines
• Provide assistance with the induction and signing in of contractors and other site visitors

Requirements

• An ability to form effective client and tenant relationships
• Excellent, well-groomed and corporate-appropriate presentation
• Ability to respond to emergency situations
• Ability to work as a part of the Security Team and individually
• Confident interpersonal and communication skills (written & verbal)
• First Aid Qualification and valid CPR (essential)
• High level of computer literacy and MS Office skills
• Certificate II in Security Operations qualification (essential) and corresponding qualifications
• Must have full working rights in Australia.
• Previous Control Room and monitoring experience (preferred)
• The ability to produce high-quality performance reports
• Ability to work up to 12-hour shifts
• NSW Security Licence including control room function
• Strong multitasking ability

Benefits

• Free uniform
• 7-day availability
• Reward and recognition incentives
• Career development
• A safe and supportive working environment
• Ongoing training and development

Training + Development

Interview process

Visa Sponsorship

Security clearance