Payment Solutions Specialist

Description

• Manage and Drive Customer Engagement to Close: in partnership with sales and account management teams (concierge and growth/strategic accounts), conduct direct outreach to prospective customers, build relationships, and drive execution for Simpro Payments adoption.
• Partner with (primarily UK/NA) sales and account management teams providing sales-centric functions and accountability, solving customer needs and demonstrating the value of Simpro Group's payment solutions. The goal is to drive customers to adopt Simpro Group Payments.
• Tailor Simpro Payments' value proposition to the business owner/CFO, highlighting key functionalities relevant to helping them scale their business via the payment process.
• Conduct concise, high-impact product demos that double as a discovery session.
• Onboarding Success: Support all internal functions (Sales, AMs, and ICs) through the Simpro Payments onboarding process to help ensure a smooth transition, where necessary, including expanding the share of Simpro Payments across the customer's accounts receivable processes.
• Uncover key customer needs, pain points, and success criteria within the discovery process, positioning Simpro payment features to address them immediately.
• Enhancement of Simpro's Financial Services strategy and offering: Collaborate with leadership to help guide product roadmap based on customer needs, improve processes, and contribute to the scaling of the financial services business.
• Continuous Improvement: Refine scripts, best practices, and quoting techniques based on customer feedback and core closing data - leveraging AI-driven tools to create ROI to drive customers to activate payments.
• Drive Engagement and Close Deals - work directly with the customers to unearth payment opportunities, articulate the benefits, and upsell customers to Payments.
• Close opportunities on the spot if the solution meets the customer's requirements and budget - most customers will already have an incumbent payment solution.

Requirements

• Excellent pipeline management and negotiation skills via sales MEDDICs leveraging AI - internally and externally with customers.
• Fintech / Payments Knowledge: Baseline knowledge of payment processing, special needs/requirements in local markets.
• Sales Metrics & Reporting: Track all activity in CRM (Salesforce) - opportunities, stages, discovery notes, and outcomes of demo calls. The ability to construct and work with leadership via deal review processes/forums.
• Comfortable navigating large and complex organizations to influence and obtain stakeholder buy-in.
• Answer questions confidently and handle objections with ease.
• Confident and proficient communicator able to drive results with executive-level contacts internally and externally, both written and via presentations.
• Self-Driven, proactive sales leader - engage and drive opportunities in a fast-paced environment.

Benefits

• Company pension scheme, with an uncapped 5% employer contribution
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Public Holiday Exchange Scheme
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• Generous Parental Leave Program
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• A discounts and cash back scheme
• Private Health Insurance
• Service recognition awards
• Life Insurance
• A generous annual leave entitlement plus a personal leave entitlement
• Casual dress and relaxed office environment
• Paid Volunteer Leave Days
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!

Training + Development

Interview process

Visa Sponsorship

Security clearance