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Key Account Manager (f/m/d)
Freudenberg Performance Materials
Develop and maintain strong client relationships in the Apparel, Hobby/Craft and Retail Industry as a Key Account Manager, driving profitable growth and market awareness for technical textile products.
22d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Elland, England, United Kingdom
Office Full-Time
Company Size
5,366 Employees
Service Specialisms
Nonwoven Materials
Advanced Materials
Textile Solutions
Filtration Media
Automotive Textiles
Medical Applications
Industrial Applications
Environmental Solutions
Sector Specialisms
Apparel & Shoe Building
Energy
Filter Media
Household & Living
Healthcare
Industrial & Manufacturing
Mobility and Transport
Civil Engineering
Role
What you would be doing
negotiate pricing
manage brand
sales planning
market intelligence
client relationships
new business
- Use market & customer knowledge to negotiate and agree pricing policies by product / customer / territory.
- Ongoing growth of brand awareness at consumer level, formulate and manage social media content and ensure ongoing connections with industry personalities
- To keep abreast of new products and services and undertake training as and when requested.
- Development of sales plans and targets while staying within prescribed budget. Managing & reporting performance against plan, to include monthly updates to UK Director.
- Collect, assess & report market intelligence to include current applications, products, technologies, market size/potential, customers & potential customers’ along with competitor intelligence and potential additional value streams/new products.
- Identify & develop new business opportunities.
- To build and maintain strong client relationships ensuring the highest level of customer service is met at all times.
- Liaise with UK warehouse administration and reprocessing.
- To develop markets and maintain effective business relationships across all levels of the value chain including potential new customers and strategic partners.
- Close liaison with customer sales administration team to facilitate and effectively satisfy customer’s needs, production planning, and supply chain management.
What you bring
communication
market analysis
customer relationships
leadership
commercial awareness
degree/hnd
- COMMUNICATION: Communicates clearly, effectively and respectfully to the information to individual employees or groups of employees. Shows empathy and is sensitive when it comes to different cultures. Listen to their concerns.
- Proven ability to understand markets and business.
- Proven ability to understand, sell and market technical products.
- Proven experience of developing and managing customer relationships to deliver profitable growth.
- LEADERSHIP: Entrepreneurial thinking and ability to develop and implement strategic plans. Personal conduct and integrity of the highest standards. Manages individual development of employees where relevant. Believes in diversity.
- ENERGY AND IMPLEMENTATION: Displays initiative and a hands-on approach. Rises to challenges with a high level of energy. Works efficiently and provides corresponding very good results.
- Ability to communicate effectively with all levels of the organisation.
- Excellent communication skills, both written & oral.
- Ability to communicate effectively with all levels of customer’s organisation
- Commercial awareness, ability to gather and interpret market information and develop and present market analysis and develop a sales and marketing strategy aligned to the business strategy.
- VALUE TO THE CUSTOMER: understands and fulfills the needs and expectations of customers. Shows attention to detail and offers customers indispensable support and solutions for their success.
- Educated to degree/HND level or equivalent in appropriate commercial technical or business area.
- Naturally gregarious and tenacious, strong focus on communications, networking.
- Knowledge of the Apparel, Hobby/Craft and Retail Industry.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, the freudenberg group is an equal opportunity employer that conducts background checks in accordance with applicable law.
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Company
Overview
Founded 2015
Year Established
The company was created through the merger of Freudenberg’s nonwoven divisions.
Revenue €1.4B+
Annual Turnover
Generates over €1.4 billion in revenue from its global operations.
32–35 sites
Production Facilities
Operates between 32 and 35 production sites spread across 14 countries.
- Became a global leader in technical textiles after merging Freudenberg’s nonwoven divisions.
- Headquartered in Weinheim, Germany.
- Focuses on high-performance nonwovens for automotive interiors, battery separators, fuel cell components, and cable protection.
- Supplies textiles for building materials like acoustic panels, roof waterproofing membranes, and carpet backing.
- Develops medical nonwovens for wound care, stoma products, and hygiene items, as well as filter media for air and liquid filtration.
- Creates unusual products such as Evolon® microfilament fabrics and Dripstop® condensation control textiles.
- Undertakes projects in automotive lining systems, energy-storage materials, industrial filtration, and specialized composite textiles.
- Leverages deep textile R&D to create tailored solutions using spunbond, composites, coated fabrics, and smart-textile finishes.
- Innovation strength
- Strong customer orientation
- Diversity and team spirit
- Commitment to excellence
- Reliability
- Pro‑active, responsible action
25% reduction
CO₂ emissions target
Aims to reduce carbon dioxide emissions by 25% by 2025.
1.6 MW
Photovoltaic system
Installed a photovoltaic system on the Nantong factory roof.
100% recycled
PET-based materials
Offers padding solutions made from 100% recycled PET materials.
2,486 GWh
Energy consumption
Total energy consumption in 2024, with 38% sourced from renewable energy.
- Recycling ~7 million post-consumer PET bottles daily into polyester nonwovens
- Target of CO₂-neutral operations by 2045 (net-zero)
- Cutting CO₂ emissions by ~1,200 tons annually through the photovoltaic system
- Energy efficiency at 0.21 kWh/€ of sales
- Global teams in 14+ countries fostering multicultural and international perspectives
- Active Diversity & Inclusion community ensuring equal opportunities
- In Freudenberg Group overall: gender and age diversity emphasized as contributor to success
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