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Digital Strategy Product Manager
Energyaustralia
Define and steer digital strategy and roadmap for EnergyAustralia's customer-facing platforms.
8d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Melbourne, Victoria, Australia
Hybrid
Company Size
2,500 Employees
Service Specialisms
Energy Solutions
Renewable Energy
Electricity Retailing
Energy Management
Sustainability
Energy Efficiency
Sector Specialisms
Industrial
Commercial
Energy
Residential
Solar
Gas
Battery storage
Renewables
Role
What you would be doing
digital maturity
tech strategy
strategy planning
platform benchmark
stakeholder alignment
capability roadmap
- Lead the development of a digital maturity framework to assess and uplift our current state.
- Provide strategic input into technology decisions, balancing innovation with legacy constraints.
- Support the Digital Strategy Lead in developing our cross-channel and digital-channel strategy definition, planning and development.
- Benchmark our digital platforms against industry best practice—then help us close the gap.
- Influence stakeholders across business and tech to align on priorities and outcomes.
- Help define our digital capability roadmap, aligned to our CRM and billing transformation, outlining what digital capability we will build and implement, in what order, and to what sort of timeline.
What you bring
strategic thinking
product ownership
pragmatic
digital experience
stakeholder engagement
customer service
- Strategic thinking with the ability to plan, estimate, and prioritise digital capability uplift.
- Significant experience in corporate technology and/or consulting environments, including 5+ years in digital product ownership.
- A pragmatic mindset—able to balance high standards with realistic delivery paths.
- Experience across apps, web, MyAccount, and authenticated customer platforms. You know what good digital experiences for our customers looks like!
- Strong stakeholder engagement and communication skills.
- Good experience in customer-facing service / sales operations (utilising digital/online channels).
- 20 weeks’ paid parental leave – completely gender-equal
- Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
- Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
- Supportive leaders and a down-to-earth culture where you can be your authentic self
- Employee discounts on electricity and gas, plus savings on major brands and products
- A team and organisation that truly supports hybrid working / flexible working (this is not an on-site role).
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
100 years
Years in Operation
The company has a century-long history of providing energy solutions.
- With a focus on transitioning to renewable energy, they are a major player in Australia's energy market.
- They operate a mix of conventional and renewable energy assets, including wind, solar, and gas.
- Their residential and commercial solutions help customers reduce energy costs and embrace sustainable energy sources.
- The company has a diverse portfolio of energy projects, from large-scale solar farms to advanced grid management systems.
- They are committed to driving the clean energy future while ensuring reliable and affordable energy for all.
- Prioritize the safety and wellbeing of their people, customers, and communities.
- Listen to their customers, understand their needs, and work to meet their expectations.
- Do the right thing by their people, customers, and communities.
- Work together to find solutions and achieve results.
- Embrace change and challenge the status quo to find new ways of doing things.
70% Growth
Renewable Energy Generation
The company has significantly expanded its renewable energy output in recent years.
Net Zero by 2050
Carbon Neutral Goal
Committed to achieving net-zero emissions by the year 2050.
- Investing in renewable energy to power homes and businesses.
- Committed to reducing carbon emissions across operations.
- Focused on building a more sustainable energy future with cleaner and smarter energy solutions.
- Advocating for policies that support the transition to a low carbon economy.
42% Female Leadership
Gender Balance
The leadership team reflects a significant proportion of female representation.
- Committed to fostering a diverse workforce across gender, age, and ethnicity.
- Initiatives to support inclusive leadership and promote women in energy-related roles.
- Active employee-led groups dedicated to improving workplace inclusivity.
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