Leasing Specialist (Multi-Family, Downtown Raleigh)

Description

• Support the Resident Relations team to ensure resident satisfaction and help boost retention and reputation management scoring. Regularly attend and participate in resident functions and events.
• Manage all social media accounts and post content regularly.
• Maintain constant understanding of market dynamics in order to determine optimum rent levels and conduct monthly market surveys and visit competing properties regularly.
• Manage upcoming vacancies and turnover information.
• Prepare monthly marketing and outreach calendar and plan and execute all activities and events to source new qualified leads.
• Lead marketing strategies to generate traffic, devising innovative and creative ways to attract and retain potential and current residents.
• Maintain thorough and accurate records of all in-person, telephone, and digital communication and manage CRM software to ensure that follow-ups are conducted and all questions and requests are answered in a timely and professional manner.
• Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those who with you interact.
• Establish and maintain relationships with third party clients, investors, suppliers, vendors, and others partnering with the property.
• Qualify new and prospective residents in accordance with company and property policies and Fair Housing laws.
• Greet and tour new prospects and build quality, long-term relationships with all those you come in contact with.
• Support Resident Relations and Maintenance teams to ensure that units are ready for move-in and meet company standards.
• Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community.
• Complete daily, weekly, and monthly leasing reports to keep owners and investors apprised of on-site activity.
• Recommend and implement scheduled rent increases, rent specials and/or concessions.
• Serve as a utility player, ready to jump in at a moment's notice to help out wherever needed.

Requirements

• Must be able to work weekends (rotation schedule) and evening and after-hour events.
• A person of action you don't wait for instruction or until an issue arises, you anticipate events before they happen and are proactive in achieving solutions.
• Creative and innovative, savvy with social media and other marketing and advertising platforms.
• Highly organized, with the ability to multi-task and a strong attention-to-detail.
• Great interpersonal skills and comfortable dealing with people in varying settings and conditions.
• Excellent communicator, both verbal and written.
• Ability to learn and institute industry standards.
• College degree preferred.
• Proficient with computer programs, including Microsoft Office Suite and Excel. Industry software (Yardi or Entrata) experience preferred.
• Must be a motivated & organized self-starter with the ability to work well in a team setting.
• Strong critical thinking skills and the ability to act decisively and independently.
• Preferably at least 1 year of professional work experience, preferably in hospitality, retail, real estate, customer service, or sales.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance