Following detailed instructions, safety guidelines, and change control processes.
Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on-site access.
Leading a team of technicians.
Perform basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site.
Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes.
Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.
Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization.
Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance.
Requirements
microsoft office
ccna
data center
it hardware
problem solving
fiber optics
Be able to work well with other people
Proficiency with Microsoft Office (Word, Excel and MS Project).
Willingness to learn and follow instructions in active (live) data center environments.
CCNA, CompTIA A+, CompTIA Network+, or other networking certifications preferred
Three or more years of experience working in a data center as an operations or smart hands technician.
Must be able to travel within branch territory and/or regional territory as needed.
Ability to lift and move equipment and work in a physical data center environment.
Must have at least a High School diploma or GED equivalency
Must have proven problem-solving skills, critical thinking skills and the ability to effectively read and write.
Must be self-motivated, positive in approach, and professional
Must meet Company minimum driving standards.
Clear and concise communication skills to relay information to remote teams and clients.
Hands-on experience with IT hardware and the ability to handle equipment carefully and safely.
Ability to diagnose and resolve technical issues as they arise.
Advanced understanding of fiber types and cable color codes.
Benefits
Company Paid Life Insurance
Auto and Home Insurance Discount Programs
Choice of Dental and Vision Coverage
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Company Paid Time Off
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Competitive Pay
Company 401K plan with Employer Contribution Match
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to deliver top-tier communication solutions, IES Communications has rapidly expanded to become a leader in integrated communication systems.
With a focus on providing high-quality design and installation services, IES Communications partners with clients across various industries to create customized, reliable solutions.
The company offers cutting-edge technologies and services for commercial, residential, and industrial sectors, ensuring seamless communication networks.
IES Communications has been involved in landmark projects, providing voice, data, video, and security integration across diverse environments.
Notable for their ability to tackle complex and large-scale installations, the company has become a trusted provider for major infrastructure and utilities projects.
From smart office solutions to large-scale industrial facilities, IES Communications’ expertise spans the full spectrum of integrated communication needs.
Culture + Values
Safety First
Innovation
Collaboration
Customer-Centric
Accountability
Environment + Sustainability
by 2030
Net Zero Target
Aims to achieve net zero emissions.
Commitment to reducing environmental impact through sustainable solutions
Focus on energy efficiency and waste reduction
Implementation of green technologies across operations
Inclusion & Diversity
Commitment to building a diverse and inclusive workforce
Continuous efforts to provide equal opportunity in hiring and career advancement